Concierge

ConciergeJob Title: Concierge Location: Darien, CT Employment Type: Per diem Salary Range: Competitive Department: Concierge/Administration Reports To: Business Office ManagerSummary: The Concierge serves as an ambassador to the community and supports the Business Office Manager in meeting his/her responsibility for overall administration of the community. All responsibilities will be conducted in a manner that is consistent with the Maplewood Community philosophy.Essential Functions:Provides positive first impression to all who enter the communityAnswers and screens all incoming telephone calls in a courteous and professional manner, Routes calls and takes messages, as appropriateGreets all visitors in a friendly, courteous and professional manner. Screens and requires visitors to "sign in" at reception desk. Notifies residents of visitors, Instructs resident's visitor according to resident's instructions.Receives and processes mail for community staff. Accepts all outgoing mail/packages.Types, copies, orders, and maintains inventory of office supplies, and performs other clerical duties.Maintains and updates log of all emergency phone numbers. Keeps log at front desk.Maintains and updates emergency contact information on each resident. Keeps information at front desk.Assists managers with various clerical responsibilities.Pages staff wearing beepers as necessary.Takes RSVPs for special functions as necessary.Oversees sign-up for scheduled transportation.Hands out maintenance requests forms and pass on to maintenance.Performs other duties as necessary.Compliance & Safety:Follows emergency proceduresUnderstands the safety practices and procedures.Communication:Communicates effectively with supervisor and other staffAdvise supervisor and appropriate manager in any changes in physical and mental health of resident immediately.Education/Experience/Licensure/Certification:High School Diploma requiredMust possess a high degree of interpersonal relations skills and capability of relating to a variety of people and personalities. Considerable initiative and judgment is also required.Must have word processing and clerical skills.Must be able to work flexible hours and participate in holiday activities.Physical Requirements:Physically able to bend and reach.Physically able to sit for extended periods of timeMiscellaneous:Required to work weekends and holidays as assignedMay be required to work on shifts other than the one for which hiredMay be required to work extended hours up to 16 hours per daySubject to exposure to infectious waste, diseases, conditions, etc. including HIV, AIDS and Hepatitis B & C virusesCould be subject to hostile and emotionally upset residents due to mental statusBackground, criminal and drug test requiredCould be asked to submit to random drug test during employmentEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.