Data Entry (Customer Service Department)

Data Entry Associate Customer Service Department

Location: Hialeah, FL 33018 Schedule: MondayFriday, 9:30 a.m.6:30 p.m.; weekend flexibility as needed Compensation: $18$19 per hour Job Type: Full-time, on-site Experience Level: Entry level

Position Overview

A large logistics company serving the cruise-line industry is seeking an organized and dependable Data Entry Associate to join its Customer Service Department. The company coordinates food, beverages, hospitality products, and other essential supplies for cruise ships.

This is an entry-level opportunity, and all necessary training will be provided. The ideal candidate communicates clearly in English, pays close attention to detail, and can manage information accurately in a fast-paced logistics environment.

Key Responsibilities

• Enter and update customer orders, product information, shipment details, and delivery instructions accurately.
• Review data and documentation for completeness and correct discrepancies when identified.
• Maintain organized electronic records, customer files, and order-related correspondence.
• Monitor incoming emails and route customer or operational requests to the appropriate team members.
• Assist the Customer Service team with order status updates, delivery coordination, and general administrative support.
• Communicate professionally with customers, warehouse personnel, transportation teams, and internal departments.
• Prioritize assignments to meet order-processing and shipping deadlines.
• Protect confidential customer and company information.
• Perform additional office and customer-service duties as assigned.

Qualifications

• High school diploma or equivalent.
• No previous industry experience required; complete training is provided.
• Excellent written and verbal English communication skills.
• Highly organized and detail-oriented.
• Strong data-entry accuracy and ability to review information carefully.
• Comfortable working in a busy, deadline-driven environment.
• Proficiency with Microsoft Office, particularly Word and Outlook.
• Basic computer and email skills.
• Reliable, punctual, and able to report on-site each scheduled workday.
• Able to work independently and collaborate effectively with a team.
• Flexibility to work weekends when operationally necessary.

Ideal Candidate

The successful candidate is dependable, eager to learn, comfortable handling detailed information, and committed to providing accurate and timely support. This position is well suited for someone seeking to begin a career in customer service, data entry, supply-chain operations, or logistics.

Compensation / Pay Rate (Up to): $18.00 - $19.00 Per Hour