Operations Manager

Position Summary The Operations Manager is a member of the Store Management team, fulfilling the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store, including the following areas of responsibility. Key Responsibilities Overall store management, supervision, and policy implementation Sales and inventory management Employee staffing, training, and development Financial management Customer service leadership Essential Functions Management : Lead others and work effectively with store crews; supervise, assign, and direct activities of the store’s crew; effectively communicate information to store crew and supervisors in an open and timely manner; support the Store Manager with action plans for operational and service improvement. Customer Service : Assist customers with their questions, problems, and complaints; promote CVS customer service culture (greet, offer help, and thank). Required Qualifications Deductive reasoning ability, advanced analytical skills, and computer skills. Advanced communication skills, leadership, supervision, and influencing skill. Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts; willingness to work overtime as needed and respond to urgent issues at the store when they arise. Preferred Qualifications Experience as a retail manager or supervisor. High school diploma or equivalent (preferred but not required). Compensation and Hours Anticipated Weekly Hours: 40 Time Type: Full time Pay Range: $20.45 - $34.45 per hour. The actual base salary offer will depend on experience, education, geography, and other factors. Benefits Medical, dental, and vision coverage Paid time off Retirement savings options Wellness programs Other resources, based on eligibility Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. Application window closes on: 09/09/2026. #J-18808-Ljbffr