Business Continuity Program Manager

Business Continuity Program Manager

The Business Continuity Program Manager will lead and mature our global business continuity program within a regulated manufacturing environment. This role ensures the business continuity program effectively enables manufacturing operations and critical business functions to withstand and recover from disruptions while meeting regulatory requirements, maintaining product supply, and fulfilling customer commitments. This position will partner closely with manufacturing sites, operations leadership and other critical functions to embed continuity and resilience into day-to-day operations and long-term risk management. This role leads the Business Continuity Steering Committee and provides visibility and insights to senior leaders.

Essential Duties:

• Build, implement and continuously strengthen the Terumo BCT Global Business Continuity Program in alignment with industry standards, regulatory requirements, and the Terumo Group Business Continuity Policy.
• Chair and lead the Business Continuity Steering Committee, engaging senior leaders in risk oversight, prioritization, and continuity-related decision-making.
• Prepare and deliver regular reports and dashboards for senior leadership outlining risk exposure, organizational readiness, and program gaps.
• Develop, refine and standardize tools and templates for key business continuity elements including business continuity plans, business impact analyses, risk assessment methods, tabletop exercises and event simulations, etc.
• Ensure tools and methodologies are scalable and consistently applied across our global network.
• Partner with functional stakeholders and global manufacturing operations to implement and sustain the Business Continuity Program, including:
• Developing, maintaining, and enhancing site-level and functional BCPs.
• Conducting and documenting BIAs to identify critical processes, recovery priorities, and operational risk exposure.
• Collaborating with key stakeholders to define recovery objectives, including Recovery Time Objectives (RTOs), Maximum Tolerable Period of Disruption (MTPD), and other continuity requirements.
• Support manufacturing sites in planning, facilitating, and documenting tabletop exercises and simulations including involvement with key extended stakeholders such as suppliers, customers, and community partners.
• Assess preparedness and business continuity plan effectiveness, track corrective actions, and drive continuous improvement based on exercise outcomes and lessons learned.
• Design and deliver role-based business continuity training and promote awareness of business continuity roles, responsibilities, and best practices across the organization.
• Serve as the business continuity subject matter expert during regulatory inspections, internal audits, and customer assessments, synthesizing continuity efforts across operations into a clear, cohesive narrative.
• Act as the primary coordination point for corporate, customer and other stakeholder business continuity and resilience-related requests, ensuring timely and accurate responses within designated timeframes.
• Provide guidance or work direction to site or functional continuity coordinators as needed Support crisis management and incident response activities during major disruptions

This role will require collaboration and coordination with resources from multiple functions and geographic regions, and will require meetings outside typical work hours and international travel.

Minimum Qualification Requirements:

• Education: Bachelor's degree in a technical discipline or, equivalent of education and experience sufficient to successfully perform the essential functions of the job may be considered.
• Experience: At least 8 years of total professional experience in an environment relevant to the role required. Minimum 3 years of experience in business continuity, operational resilience, risk management, or compliance. Demonstrated experience in regulated manufacturing environments (medical device, biotech, pharmaceutical, or similar). Experience supporting audits, regulatory inspections, and customer assessments related to continuity and resilience preferred.
• Working knowledge of ISO 22301 required. Familiarity with FDA regulations and ISO 13485.

Skills:

• Strong operational mindset with the ability to translate business continuity requirements into practical actions.
• Excellent analytical, organizational, project management and problem-solving skills.
• Ability to communicate clearly and effectively with associates at all levels of the organization including operations leaders, senior executives, and external stakeholders.
• Ability to convey complex ideas in clear, concise, and well-structured written and verbal communications.
• Demonstrated leadership and influence without direct authority.
• High degree of professionalism, integrity, and discretion when handling confidential information.
• Ability to manage multiple priorities, respond with urgency during disruption events, and meet tight deadlines.
• Proficient with standard business software tools and reporting systems.

Certificates, Licenses, Registrations:

• Certified Business Continuity Planner (CBCP) preferred. ABCP, AMBCI, MBCI, ISO 22301 Lead Implementer, or related certifications.
• -Or- An equivalent competency level acquired through a variation of these qualifications may be considered with the ability/desire to obtain certification within a reasonable period upon hire.

Location: Lakewood, Colorado or Remote. TRAVEL: International travel required (up to 25%).

Terumo Blood and Cell Technologies