Investigative Analyst

Investigative Analyst

The Investigative Analyst conducts analytical reviews and assessments to support organizational objectives. The role evaluates information from varied sources, applies investigative judgment, and produces clear, well-supported findings while ensuring compliance, accuracy, and confidentiality.

Essential Functions:

• Conduct analytical reviews and assessments using approved methods and tools.
• Evaluate information to identify inconsistencies, risk indicators, or areas requiring further review.
• Document findings in a clear, accurate, and professional manner.
• Escalate complex or higher-risk matters in accordance with established procedures.
• Maintain accurate records and documentation in case-management or tracking systems.
• Coordinate as needed with internal stakeholders to resolve issues or obtain clarification.
• Adhere to all confidentiality, data-handling, and compliance requirements.
• Perform other related duties as assigned.

Knowledge, Skills, Abilities and Qualifications:

• Possess a bachelor's degree from an accredited university (or an associate degree with two or more years of extra relevant experience may be substituted for a bachelor's degree, or more than four years of related experience may be substituted for a degree).
• Three (3) years of relevant experience in conducting fraud investigations, ID and document vetting, using behavioral analytics and investigative techniques to identify fraudulent, criminal, or nefarious activity and/or experience with fraud detection software, databases and case review processes, or data analysis.
• Bilingual in English and Spanish (preferred)
• Experience in investigations, fraud detection, background checks, intelligence analysis, or a related field.
• Strong analytical skills with the ability to interpret complex data and identify risk indicators.
• Proficiency with investigative databases, fraud-detection tools, and case-management systems.
• Familiarity with federal child-welfare standards, or similar regulatory frameworks.
• Excellent written and verbal communication skills, especially in summarizing investigative findings; effectively interact with different departments, employees, multiple levels of management, and clients.
• Ability to manage sensitive information with discretion and maintain high confidentiality standards.
• Ability to manage high-volume caseloads while maintaining accuracy and meeting strict deadlines.
• Must be committed to providing outstanding customer service.
• Must possess strong computer skills in MS Office, including Excel, Word, Teams, SharePoint
• Proven experience and high level of comfortability operating technology and learning new software applications quickly to complete required data entry tasks
• Ability to work independently in the field and exercise a high level of confidentiality
• Ability to type 55 wpm.

Clearance:

• Applicants selected will be subject to a government background investigation and may be required to meet the following conditions of employment.

Security Requirements:

• Ability to obtain/maintain a Security Clearance.
• Favorable credit check for all cleared positions.
• Successfully pass a background investigation, drug screen.
• US Citizenship or Permanent Residency

Physical Demands

• Standing/Walking/Mobility: Must have mobility to attend meetings with other managers and employees.
• Climbing/Stooping/Kneeling: 10% of the time.
• Lifting/Pulling/Pushing: 10% of the time.
• Fingering/Grasping/Feeling: Must be able to write, type and use a telephone system 100% of the time.
• Sitting: Sitting for prolonged and extended periods of time.

This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Management may revise duties as necessary without updating this job description.