Quality Food Safety Manager

Overview Promote the quality and food safety mission with the BL and DL through quality and food safety systems. Oversee the financial health of the QFS department, creating and maintaining annual budgets. Lead the growth and development of Team Leaders and Associates. Build a culture that values the person, the community, and always acts with integrity. Partner with Business Unit leadership, bakery leadership team, and cross‑functional teams to identify and implement continuous improvement strategies. Uphold and promote our E5 Leadership Behaviors: Embrace the Consumer, Ensure Operational Capabilities, Empower and Involve, Engage and Develop, and Expect Ownership and Accountability. Responsibilities Coach Team Leaders towards an empowered, problem‑solving mentality to consistently achieve world‑class standards. Operate with a One Team mentality by supporting Team Leaders in collaborating across departments to solve issues and ensure production is to schedule and shipment to order. Set priorities for the department and facilitate problem‑solving processes and teams to identify, implement, and communicate solutions while driving continuous improvement. Deliver on Key Performance Indicators for People, Quality, Safety, Service, and Cost. Engage and develop core competencies in Team Leaders and associates through onboarding, training, coaching, and consistent performance feedback. Achieve all safety goals and deliver safety awareness programs to eliminate unsafe acts and conditions that contribute to workplace injuries. Comply with workplace standards, company policies, and government regulations. Ensure product quality by identifying, prioritizing, and bringing solutions to focus issues through finished product scoring, bakery data and consumer complaints. Participate in defining capital investments. Equip Team Leaders to serve sales by analyzing data to ensure all production processes are running efficiently and the team is set up for success. Perform data analysis trending reports and action plans for Quality and Food Safety KPIs. Drive programs to reduce or eliminate consumer complaints and food safety incidents. Participate in investigations to determine and address root causes during special situations, quality failures, regulatory inspections, vendor (ingredient & packaging) related incidents, etc. to assure proper investigation, root cause analysis and resolution. Utilize tablets and essential applications within the tablets, such as Kleanz, SOMAX, Rever, Shift Guides, Intelex, and more, to keep processes running effectively. Engage in compliance coordination for internal and external audits and certifications. Qualifications BS degree in Food Science or related major preferred. 5–7 years of Bakery or Food Manufacturing operations management experience inclusive of 3 years in Food Safety, Sanitation, and QA. PCQI, HACCP, Food Defense and GFSI (SQF, BRC, IFS, etc.) certification. Familiarity with federal and state regulations, Six Sigma, ISO, AIB and GFSI Standards. Proficient in Microsoft Office programs (Word, Excel, Outlook and PowerPoint). Ability to build and develop a strong team, foster a positive work environment, and motivate team members to achieve their full potential. Strong analytical and problem‑solving skills, data‑driven decision making, and ability to implement sustainable operational initiatives. Additional Information The physical and mental demands described in this job posting are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be requested to enable qualified individuals with disabilities to perform the essential functions. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr