PBX Attendant

Circus Circus Hotel and Casino

Las Vegas, NV

PBX Attendant

Job Category: Hotel Requisition Number: PBXAT009582

Part-Time Las Vegas, NV 89109, USA

Description

Specific Job Functions:

Answer incoming and outgoing calls using the property customer service standards
Receive and deliver voice and text messages for property guests
Process wake-up calls for guests
Communicate effectively with all business contacts
Operate a console and all peripheral equipment
Understand and comply with all company rules and regulations
Utilize overhead paging for casino guests
Locate executives on cellular phones and pagers
Handle calls, staff, and guests during an emergency situation
Review all property news and events for the day
Perform all duties as deemed necessary for the success of the department

Responsibilities/Qualifications:

At least 1 year of customer service experience required
Basic computer skills including knowledge of function keys, using a mouse, basic navigation and Microsoft Outlook necessary
Positive attitude necessary
Good verbal communication skills, articulate pleasant speech a must
Team player a must
Ability to work any shift
Hotel and/or Casino industry experience preferred
Use of a console or multi-line phone experience preferred
Bilingual helpful

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Circus Circus Hotel and Casino

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Vacancy posted 15 hours ago

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