Senior Business Analyst

Senior Business Analyst

Raleigh, NC 12 Months+ Pay Rate - $50/hr on C2C OR $45/hr on W2

The NC Department of Health and Human Services Information Technology Division (ITD) seeks a Senior Business Analyst to support business case analysis, process reengineering and requirement gathering activities.

Responsibilities

Conducts stakeholder analysis

Conducts market research and analysis

Identify and document detailed current and future state process workflows using BPM standards

Develops Context diagrams, functional decompositions, and process workflows

Document gap analysis and Develops the following documents: business process models, use cases, wireframes, entity relationship diagrams, data dictionaries, system context diagrams

Gathers, develops, documents and validates business, functional and technical requirements and maintain Requirement Traceability matrix

Build Business, stakeholder, solution and transition requirements

Prepare and maintain documentation and artifacts including analysis, reports and user documentation in accordance with PMO PM and BA methodology

Works with Project Managers, Portfolio Managers, developers, and end users to ensure application designs meet business requirements

Provide business analysis deliverables as input to the procurement documents and assist in writing the procurement documentation as required

Perform functional, integration testing UAT support, including developing test scenarios and cases

Support required system go-live activities

Authors and prepares meeting minutes to be distributed to a variety of audiences

Creating User stories and acceptance criteria and authors other Agile documents and deliverables

Knowledge, Skills and Abilities / Competencies:

Demonstrated experience participating in the documentation of functional requirements and technical specifications for existing and new applications

Strong writing and communication skills and can build relationships with both their team members and clients

Results-oriented individual with a very strong work ethic and must be able to demonstrate excellent negotiation, communication and problem-solving skills

Ability to work with customers as a member of cross-divisional work groups and maintain positive and productive relationships with customers, peers, and superiors

Ability to act independently with sound business judgment and thrive in environment with diverse communication styles

Ability to prepare and present oral and written documents clearly and concisely

Exhibit comprehensive knowledge of the work requirements demonstrated by an in-depth understanding and use of advanced principles, theories and practices associated with Business Analysis and PMI PMBOK Guide and Standards

Experience working with customers to advise on strategies, alternatives and the implications of specific application customizations and interface designs

Possess a high-level understanding in the areas of application programming, database and system design

Ability to manage complex assignments with multiple work streams and aggressive (and sometimes competing) timelines

Understanding of Software Development Lifecycle (SDLC) concepts and process

Knowledge of and experience with IT Service Management best practices and principles

Experience with Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project

Extensive understanding of SharePoint end user experience, sites, libraries, lists and groups