Open app
Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Shift Leader

Taco Bell

Wilmington, DE

Note: This description only documents the time that is allocated to management tasks. The remaining hours are allocated to deployed hourly tasks in food preparation, production, guest service and cleaning.

Basic Purpose and Objectives of the Position

The Shift Manager (SM) is an hourly position that serves to assist management in routine administrative and operational tasks within the restaurant. Focal points include:
- Driving excellence in customer service
- Maintaining company standards in product and facility specifications
- Reviewing food handling procedures
- Assessing operational processes

The human resources responsibilities of a Shift Manager are limited to crew training and ongoing coaching and feedback for hourly employees. In addition, the Shift Manager may assume full responsibility for the opening and closing of the restaurant when management is unavailable. In these instances, the Shift Manager maintains administrative control of the restaurant but is not authorized to serve in a managerial capacity.

Principle Accountabilities

Customer Satisfaction/Product Quality
• Maintains fast, accurate service, positive guest relations and ensure products are consistent with company quality standards.
• Conducts periodic food safety audits.
• Provides on-going coaching and feedback to crew on customer service, product quality and speed of service.

Financial
• Shares with the Management team day-to-day responsibility for cash procedures such as bank deposits, making change, opening/closing safe and verifying drawers.

Operations
• Conducts daily inventory, completes shift-to-shift food safety audit and sets up daily control sheets.
• Reviews facility and equipment readiness.
• Monitors inventory, food preparation and order fulfillment on a daily basis to ensure adherence to company standards.
• Monitors speed with service (SWS) performance and resolves bottlenecks to achieve SWS goals.
• In the absence of management, responsible for food and supplies deliveries and restaurant opening and closing.

Human Resources
• Provides ongoing coaching and feedback for crew employees.
• Provides "hands-on" training for crew in Learning Zone.
Apply
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Shift Leader in Wilmington, DE vacancy
  • Shift Leader
     ...hourly tasks in food preparation, production, guest service and cleaning. Basic Purpose and Objectives of the Position The Shift Manager (SM) is an hourly position that serves to assist management in routine administrative and operational tasks within the restaurant... 
    Suggested
    Hourly pay
    Shift work

    Taco Bell

    New Castle, DE
    1 day ago
  • Shift Leaders
     ...for crew members who can live up to the legacy and provide our customers with the complete O'Hanlon's Dunkin' experience. Available shifts include 6am-2:30pm, 2:30-10pm, 10pm-6am Positions available at all 24/7 in Wilmington, New Castle, & Newark. Qualifications:... 
    Suggested
    Local area
    Shift work

    Dunkin'

    Wilmington, DE
    1 day ago
  • Shift Leader
     ...wage and benefit programs that can vary among franchisees." You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to... 
    Suggested
    Shift work

    Taco Bell

    Claymont, DE
    5 days ago
  • Shift Leader
     ...Shift Leader Wingstop's mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries, and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are... 
    Suggested
    Flexible hours
    Shift work

    Wingstop

    Wilmington, DE
    2 days ago
  • Shift Leader
     ...Cafe's standards. Trains and coaches crew members during each shift to ensure brand standards are upheld. Uses tools to...  ...shifts are between six to eight hours, but this may vary. Crew Leaders can expect to have some early mornings, late evenings, weekend and... 
    Suggested
    Flexible hours
    Shift work
    Weekend work
    Afternoon shift
    Early shift

    Tropical Smoothie Cafe

    Wilmington, DE
    3 days ago
  • Shift Leaders
     ...Shift Leader Shift Leaders are responsible for coaching Crew Members throughout their shift to execute Dunkin Donuts operational standards and deliver a great guest experience. Responsibilities include: Team Environment - Talk employees into, through, and out... 
    Shift work

    Dunkin'

    New Castle, DE
    1 day ago
  • Shift Leader
     ...Shift Lead Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. As a Shift... 
    Full time
    Temporary work
    Local area
    Flexible hours
    Shift work

    Panda Restaurant Group

    New Castle, DE
    1 day ago
  • Shift Leader
     ...Five Guys Burgers and Fries - Immediate Shift Leader Position Are you passionate about making delicious hand formed burgers and fresh cut fries in a fun, fast-paced environment? Do you thrive in a dynamic Team setting where quality and customer satisfaction are top... 
    Local area
    Immediate start
    Worldwide
    Flexible hours
    Shift work

    Five Guys

    Hockessin, DE
    2 days ago
  • Shift Leader
     ...desire to make our members feel welcome in our Judgement Free Zone® Characteristics that will make you a perfect match for our Shift Leader: You: Exhibit a positive and upbeat attitude. Have a passion for delivering a consistent and exceptional... 
    Full time
    Flexible hours
    Shift work

    Planet Fitness

    Wilmington, DE
    2 days ago
  • Shift Leader
     ...tasting food, but also with service that puts a smile on their faces and keeps them coming back for more. We are currently hiring for Shift Leaders who are motivated people with excellent interpersonal skills, and the ability to establish a team that works well together,... 
    Daily paid
    Currently hiring
    Flexible hours
    Shift work

    Flynn Wendy's

    Garnet Valley, PA
    3 days ago
  • Shift Leader
     ...Shift Leader Flynn Hut joined the Pizza Hut system in 2021. In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world with 1200+ locations and are operating... 
    Extra income
    Flexible hours
    Shift work

    Pizza Hut

    Wilmington, DE
    3 days ago
  • Shift Leader
     ...Overview Join to apply for the Shift Leader role at Panda Restaurant Group . Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion... 
    Full time
    Temporary work
    Local area
    Flexible hours
    Shift work

    Panda Restaurant Group

    New Castle, DE
    2 days ago
  • Shift Leader
     ...We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One.DescriptionAs a Shift Lead, you support the Assistant and General Manager by running phenomenal shifts independently and embodying the Live Más spirit.... 
    Shift work

    Hunter Super Techs - TurnPoint

    Wilmington, DE
    2 days ago
  • Shift Leader - Urgently Hiring
     ...Applebee's Grill + Bar - Wilton is looking for enthusiastic individuals to join our team in New Castle, DE as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you are good with people, look no further! Applebee's Grill + Bar -... 
    Full time
    Part time
    Immediate start
    Shift work

    Applebee's Grill + Bar - Wilton

    New Castle, DE
    4 days ago
  • Shift Leader
     ...we don't think it's cheesy to love where you work. Bringing happiness to guests one fresh pizza at a time is a great start, but the Shift Supervisor role has many other rewarding benefits as well. Position Overview : In this lively leadership role, the Shift Supervisor... 
    Local area
    Shift work

    RadNet

    Wilmington, DE
    1 day ago
  • Shift Leader - Guest Experience & Operations Coach
     ...Summerwood Corporation in Wilmington, Delaware, is seeking a dedicated Shift Manager to assist with administrative and operational tasks in the restaurant. This role emphasizes delivering excellent customer service and maintaining high product quality standards. The Shift... 
    Shift work

    Summerwood

    Wilmington, DE
    1 day ago
  • Shift Leader - Fast-Paced Team Captain
     ...Panda Restaurant Group is hiring for the position of Panda Shift Leader in Wilmington, Delaware. The role involves leading a vibrant team and managing store operations while ensuring an exceptional dining experience for guests. The ideal candidate has some high school... 
    Flexible hours
    Shift work

    Panda Restaurant Group

    Wilmington, DE
    3 days ago
  • Every-Shift Leader: Elevate Guest Experience
    Checkers & Rally’s Drive-In Restaurants in New Castle, Delaware, is seeking a Shift Manager to lead shifts, ensure guest satisfaction, and supervise staff. The ideal candidate will have a high school education or GED and a valid driver's license. The Shift Manager plays... 
    Shift work

    Checkers & Rally’s Drive-In Restaurants

    New Castle, DE
    2 days ago
  • Shift Leader, Fast Food — Growth, Benefits & Leadership
    Rackson Restaurants is seeking a Restaurant Shift Leader for full time/part time roles in Wilmington, DE. This position involves overseeing restaurant activities, ensuring guest satisfaction, and managing operations. Key responsibilities include supervising staff, cash... 
    Full time
    Part time
    Shift work

    Rackson Restaurants

    Wilmington, DE
    6 days ago
  • Shift Leader
     ...desire to make our members feel welcome in our Judgement Free Zone®. Characteristics that will make you a perfect match for our Shift Leader: Exhibit a positive and upbeat attitude. Have a passion for delivering a consistent and exceptional experience to our members,... 
    Full time
    Flexible hours
    Shift work

    Planet Fitness

    Wilmington, DE
    4 days ago
  • Shift Leader: Lead Service & Training in a Fast-Paced Café
    A vibrant cafe chain in Wilmington, DE is seeking a Crew Leader to deliver unparalleled hospitality and train crew members. The role involves interacting with customers, ensuring cafe standards are met, and creating a fun and positive atmosphere. Candidates must be experienced... 
    Shift work
    Weekend work
    Afternoon shift
    Early shift

    Workstream

    Wilmington, DE
    3 days ago
  • Shift Team Leader
     ...Shift Team Leader Ethylene Oxide Production (Atlas Point) Croda is a FTSE100 organization driven around our purpose of Smart Science to Improve Lives. With over 6,000 employees across 39 countries, we are focused on the research and development of novel and highly sustainable... 
    Temporary work
    Work at office
    Immediate start
    Shift work

    Croda

    New Castle, DE
    6 days ago
  • Shift Leader - Service Excellence & Ops Coach
    Taco Bell / KFC in New Castle, Delaware, is seeking a Shift Manager to assist in routine administrative and operational tasks. The role is vital in enhancing customer service, maintaining product quality, and ensuring adherence to company standards. The ideal candidate... 
    Shift work

    Taco Bell / KFC

    New Castle, DE
    4 days ago
  • Shift Leader: Lead Team, Deliver Great Service
    A fast-food restaurant franchise is looking for a Shift Lead to support the Restaurant General Manager by ensuring great work shifts. Responsibilities include problem-solving, guiding team members, and communicating with management. The ideal candidate will maintain high... 
    Shift work

    Taco Bell

    Claymont, DE
    5 days ago
  • Shift Leader: Lead Team & Elevate Member Experience
    Planet Fitness in Wilmington, Delaware is seeking a full-time Shift Leader, dedicated to providing an exceptional experience in our Judgement Free Zone®. The role involves leading peers in daily operations while ensuring a clean and safe environment for members. Ideal... 
    Full time
    Shift work

    Planet Fitness

    Wilmington, DE
    4 days ago
  • Sterile Processing Supervisor - Evening Shift Leader
    A leading children's health organization in Wilmington, DE, is seeking a Sterile Processing Supervisor for the 3 PM - 11:30 PM shift. The role includes overseeing daily operations, ensuring compliance with industry standards and regulations, and maintaining sterilization... 
    Shift work
    Afternoon shift

    The Nemours Foundation

    Wilmington, DE
    3 days ago
  • Shift Leader — Lead, Coach & Grow Your Career
    McDonald's in Claymont, Delaware is seeking a Shift Leader to manage successful shifts, develop team members, and ensure operational excellence in Quality, Service, Cleanliness, and Value (QSCV). Candidates must possess strong leadership skills, previous experience in... 
    Shift work

    McDonald's

    Claymont, DE
    6 days ago
  • Vault Operations Supervisor — Shift Leader (New Castle, DE)

    $63k - $75k

    Collectors Universe Inc. is seeking an Operations Supervisor to manage the weekend shift at the New Castle, DE facility. You will oversee safety, staffing, and performance of team members while leading on-site operations and ensuring quality standards are met. The ideal... 
    Shift work
    Weekend work

    Collectors Universe Inc.

    New Castle, DE
    3 days ago
  • Overnight Shift Leader — Front & Back-of-House
    Dash In is looking for a Supervisor in Claymont, DE to support daily operations and deliver high-quality customer service. This full-time role involves both front-of-house and back-of-house leadership, training team members, and ensuring a smooth store operation. Ideal ...
    Full time
    Night shift

    Dash In

    Claymont, DE
    3 days ago
  • Shift Leader
     ...America runs on Dunkin', and so do our teams! We're seeking motivated, energetic, and reliable individuals to join our team as Shift Leaders . This is your opportunity to lead the way - ignite teams, wow guests, and level up your career! If you enjoy working in a fast... 
    Flexible hours
    Shift work
    Early shift

    Dunkin

    Chester, PA
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Shift Leader. Be the first to apply!

Related searches