Part Time Member Services
$42kPlanet Fitness
Grow with us! We’re Excel Fitness, a Planet Fitness franchise group based out of Austin, TX, with 80+ clubs and growing! Since 2016, we have expanded from 16 locations in Texas to over 80 in 6 states, including markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening new clubs each year, providing opportunities to build a great career. Many of our senior managers started at the front desk and advanced to earning base salaries starting at $42k as a GM, $60k as a Regional Manager (responsible for 5-10 locations), and over $100k as a Regional Director overseeing 10+ locations! All begins at the front desk, where our Team Players are responsible for creating a positive member experience through excellent customer service and maintaining cleanliness. What are you waiting for? APPLY TODAY! Essential Duties and Responsibilities - Provide an exceptional customer service experience. - Responsibilities include: Check members into the system. Take prospective members on tours and assist with new account sign-up. Update members’ accounts as needed. Respond promptly and professionally to member questions and concerns, escalating to the Assistant Manager or Manager when necessary. Perform detailed cleaning in all areas of the facility. Qualifications/Requirements Exceptional customer service skills; ability to interact positively and professionally with members and co-workers, exceeding expectations. Positive mental attitude is a plus! Customer service experience preferred. Punctuality and reliability are essential. Diplomacy in all interactions, using appropriate behavior and language. High School diploma or GED required. Must be 18 years or older. Physical Demands Standing and walking continually during shifts. Talking in person or on the phone frequently. Occasionally lifting up to 50 lbs. Handling commercial cleaning products occasionally. We prioritize safety and cleanliness with strict protocols, including mask mandates and sanitation procedures, especially against COVID-19. Full-time employees receive paid leave. Join us and be part of a clean, safe, and supportive environment! #J-18808-Ljbffr
Vacancy posted 1 day ago
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...But it all starts at the front desk - where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness. See for yourself! #J-18808-Ljbffr Planet Fitness, Inc.Full time
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