Academic Technology Coordinator/IT Specialist

IT Instructional Support Specialist

Support and maintain IT infrastructure as well as support employees and students in the effective use of technology and guide employees on best practices for implementing instructional technology, managing and optimizing our Canvas Learning Management System (LMS), and identifying new technology initiatives that enhance learning experiences and overall institutional goals.

Essential Job Duties and Responsibilities:

• Provide guidance and hands-on support to faculty in using educational technology tools, including Canvas, Google Workspace, and other resources, to enhance teaching and learning.
• Collaborate with the Director of Technology to address school-wide technology goals and needs. Collaborate with the dean of academics and director of the Grauer Institute to enhance current technology initiatives and to stay abreast of new technology trends.
• Oversee the Canvas LMS, including user support, troubleshooting, and developing resources for teachers and students. Implement Canvas LMS in a competency based learning environment.
• Plan and deliver technology training sessions for teachers, focusing on classroom integration and digital resources. Seek out and regularly inform teachers of appropriate professional development opportunities.
• Research and recommend new technology tools and strategies to enhance learning outcomes and support the school's mission.
• Assist in providing front-line support to faculty, staff, and students, with technology-related issues in a fast paced IT department.
• Ensure compliance with relevant laws and regulations regarding data privacy.
• Document IT processes, configurations, and best practices.
• Ensure software and hardware are up-to-date and functioning optimally.
• Serve as a backup for others in the technology department.
• Disaster recovery planning.
• Continually strive to improve and enhance processes and systems
• Must adhere to all School policies as outlined in the Employee Handbook
• Continually meet or exceed Pomfret School's Standards of Behavior, Character, and Engagement
• Perform other duties as assigned

Qualifications:

• Bachelor's degree in Information Technology, Instructional Technology, or a related field.
• Prior experience in IT, preferably within a high school setting.
• Strong understanding of Canvas LMS and other classroom technology tools.
• Knowledge of A/V hardware including Epson projectors, Promethean displays, and Apple TVs.
• Excellent communication skills and ability to work collaboratively with a diverse group of educators.
• Commitment to enhancing educational outcomes through technology integration.
• Demonstrated expertise in technology, as well as a passion for using technology as a tool for teaching and learning
• Patience in dealing with others and strong interpersonal skills
• Ability to work collaboratively with others and maintain positive professional relationships

Work Conditions:

• Works in an environment dealing with a wide variety of challenges, deadlines, and a varied and diverse array of contacts
• May work at a desk and computer for extended periods of time
• Be able to occasionally lift up to 30 pounds of computer equipment