Senior Manager, Product Management - Machine Learning and AI

Senior Manager, Product Management – Machine Learning and AI

Product Management at Capital One is a vibrant craft that reimagines the status quo, creates value and drives innovative, sustainable customer experiences through technology.

About the Team

In Card Intelligence, we are building the future of customer engagement and acquisition using machine learning and generative AI. As a product leader in the Marketing & Acquisitions team, you will collaborate with data scientists, engineers and cross‑functional stakeholders to develop and deploy solutions that support our customers and improve the overall ML practice.

Responsibilities

• Define clear, actionable problem statements and mandate iterative delivery of solutions.
• Use customer insights to shape priorities, road‑maps, and to drive stakeholder alignment.
• Own and prioritize three‑year ML infrastructure and model‑delivery road‑maps that tie to business outcomes.
• Analyze data to identify success metrics, risks, and decide when not–mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory 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  Basic Qualifications

  • Bachelor’s or Master’s Degree in a quantitative field (e.g., Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems) or equivalent business/marketing degree.
  • At least 4years of Product Management experience if holding a bachelor’s degree in any field.
  • Strong analytical and problem‑solving skills, with experience translating data into actionable strategy.
  • Excellent communication and stakeholder management skills.
  • Demonstrated ability to lead cross‑functional teams and deliver complex initiatives on time.

  Preferred Qualifications

  • Experience translating business strategy into consumer‑facing digital products.
  • Deep knowledge of machine‑learning or AI product lifecycles.
  • Experience managing or building ML infrastructure or platform teams.
  • Ability to articulate technical concepts to non‑technical stakeholders.

  Benefits

  • Competitive base salary aligned with market rates for senior product leaders.
  • Performance‑based incentive compensation including cash bonuses and long‑term incentives.
  • Comprehensive health, dental and vision coverage.
  • Retirement plans, including employer match options.
  • Paid time off and flexible work arrangements.
  • Career development programs and tuition assistance.

  Equal Opportunity Employer

  CapitalOne is an equal‑opportunity employer committed to non‑discrimination in compliance with applicable federal, state, and local laws. We consider qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws, including but not limited to the Fair Chance Act and related regulations. We provide reasonable accommodations for applicants with disabilities. Candidates may contact View email address on click.appcast.io for assistance.