Junior Experience Service Ambassador

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Junior Experience Services Ambassador – JLL

What this job involves:

Join our Experience Services team as a Junior Experience Services Ambassador, playing a critical role in maintaining operational excellence through exceptional inventory management and office support. This position ensures our amenity programs, amenity kitchens, and conference services operate seamlessly by managing stock levels and maintaining pristine meeting spaces. You'll work closely with the Experience Services Manager and team members to create a well-stocked, welcoming environment for employees and guests, with a particular focus on our expanding amenity programs that enhance the daily employee experience. This is an excellent opportunity to build foundational expertise in inventory management and facilities operations while contributing directly to exceptional workplace experiences at JLL.

What your day-to-day will look like:

• Manage daily inventory counts across all amenity kitchens and storage areas, conducting weekly audits and generating reports while maintaining organized stockroom with clear labeling and FIFO rotation systems
• Oversee amenity program operations including snack programs and future initiatives, monitoring usage patterns, ensuring consistent availability and quality, and recommending product selections based on employee preferences and feedback
• Perform daily coffee machine cleaning cycles and deep cleaning protocols across all amenity kitchens, maintaining equipment performance and hygiene standards while monitoring and replenishing coffee supplies, filters, and cleaning materials
• Clear and reset conference rooms, huddle rooms, and phone rooms between meetings, collecting and washing sustainable dishware, restocking supplies, and ensuring meeting spaces remain pristine and ready-to-use throughout the day
• Support employee experience initiatives by assisting with event setup, logistics, and supply coordination while contributing creative ideas to enhance workplace amenities and implementing feedback-driven improvements
• Provide backup coverage for reception and guest services during breaks or absences, professionally welcoming guests, answering and directing calls on the main switchboard, and maintaining visitor records
• Assist with meeting setup, breakdown, and catering coordination during high-volume periods, supporting conference center operations through internal scheduling software and coordinating with vendors and facilities staff as needed

Required Qualifications:

• High school diploma or equivalent
• 1-3 years of experience in inventory management, warehouse operations, hospitality, or facilities support
• Strong organizational skills and attention to detail with ability to work independently and prioritize multiple tasks
• Physical ability to lift up to 50 pounds regularly, comfortable with extended periods of standing, walking, and physical activity including bending, reaching, pushing/pulling carts, and occasional ladder climbing
• Basic Microsoft Office proficiency including Excel for inventory tracking and Outlook for communications
• Customer service mindset with professional demeanor
• ServeSafe Food Handler Certification (must obtain within 60 days of hire)

Preferred Qualifications:

• Experience with stock room organization and FIFO rotation systems
• Experience in corporate facilities or hospitality environments
• Demonstrated ability to contribute creative ideas for workplace improvement initiatives
• Familiarity with conference services or catering coordination
• Experience supporting employee engagement programs or amenity management

Location: Chicago, IL

Work Shift: Monday–Friday, 9:30 AM – 6:00 PM

Salary/Comp: $45,000 - $55,000 annually

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

45,000.00 – 55,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –Chicago, IL

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here .

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at Show email . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.