Guest Service Agent
The Rittenhouse Hotel
Guest Service Agent
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.
Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager
Immediately greet guests and offer to assist with their needs.
Register and assign guests to hotel rooms.
Establish methods of payment and verify credit.
Make and confirm reservations.
Compute bills, collect payments, and make change for guests.
Transmit and receive messages, using telephones or the PMS system.
Respond to guest requests in a timely manner.
Receive and resolve guest complaints, elevating to supervisor if necessary.
Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
Perform bookkeeping activities, such as balancing accounts and conducting audits.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Ensure overall guest satisfaction.
Perform other duties as requested by management.
High School diploma or equivalent preferred.
Previous customer service experience or equivalent training required.
Knowledge of PMS systems preferred.
Competitive wages for full time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program
Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.
People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It
The Rittenhouse Hotel- ...Guest Service Agent Opportunity Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your...SuggestedDaily paidFull timeImmediate startShift work
Hersha Hospitality Management
West Orange, NJ5 days ago - HHM Hotels - - Responsibilities: Greet and assist guests at check-in; Register guests and assign rooms; Process payments and issue receipts; Respond to guest requests and resolve complaints; Assist in breakfast area and with luggage during peak periods HHM HotelsSuggested
$18 per hour
...Job Description Job Description Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel guest service agent position on our guest services team! You’ll welcome guests, manage their account information...SuggestedHourly payStart working todayWork at officeFlexible hoursSpark by Hilton Clifton
Clifton, NJ16 days ago- ...Job Description Job Description Guest Services Agent - Overnight (11am-7pm) The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions...SuggestedLocal areaShift workNight shiftWeekend work
Holiday Inn Express JC
Jersey City, NJ22 days ago - ...POSITION SUMMARY Check-in and check-out guests and respond to inquiries and problems in... ...is responsible for exceptional customer service in order to generate revenue. ESSENTIAL FUNCTIONS... ..., analyze, investigate. Chemicals/Agents: Describe any chemicals/agents to include...SuggestedFull timeLocal areaShift workNight shift
- ...Solutions LLC is seeking multiple Front Desk Concierge to join our team in Bloomfield, NJ. You will be the first point of contact for guests, handling check-ins, inquiries, and delivering a warm, professional experience in a luxury residential setting. The role requires...Full timePart timeFlexible hoursShift workDay shiftAfternoon shift
- ...The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact...Work experience placementAfternoon shiftEarly shift
Wingstop
Union, NJ1 day ago $24.84 - $27.6 per hour
...Additional Information Job Number 26123337 Job Category Rooms & Guest Services Operations Location 87 International Blvd, ELIZABETH NJ 07201, United States VIEW ON MAP ( Schedule Full Time Located Remotely? N Position Type Non-Management Pay Range...Hourly payFull timeLocal areaRemote workShift workMarriott
Elizabeth, NJ5 days ago- ...Dimension Hospitality - - Responsibilities: Greet guests and provide friendly, helpful service; Assist with check ins, check outs, room assignments, and reservations; Answer guest questions and resolve issues promptly; Operate front desk system and process payments; Communicate...
Dimension Hospitality
Whippany, NJ16 hours ago - ...Job Title Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations... ...with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up...Local areaShift work
Marriott International Inc
Elizabeth, NJ4 days ago - ...Guest Service Representative As Guest Service Representative, you are the first and last impression on our guests. You are responsible for check-in, check-out, front desk operations, market sales and all other guest interactions. You strive to exceed established standards...Temporary workLocal areaImmediate startWorldwideShift work
Home2 Suites East Hanover
East Hanover, NJ1 day ago - Hanover Building Services, LLC is seeking a Front Desk Agent to greet residents, visitors, and clients while maintaining a secure, welcoming environment. The role emphasizes professional service, clear communication, and attentiveness to safety and building operations....Weekend workAfternoon shift
- ...Guest Services Representative Hot Job Jersey City - Jersey City, NJ 07305 Start Date 10/01/2026 As a Guest Services Representative, you are the first point of contact for our guests and play a critical role in creating a fun, safe, and memorable experience. You...Hourly payFlexible hoursWeekend workAfternoon shift
- ...Guest Services Representative Join this exciting, growing entertainment destination as a member of the Guest Service Representative (GSR) team in Jersey City, NJ. GSR personnel must enjoy working with people, be outgoing, friendly and provide a world class guest experience...Flexible hoursShift work
- ...seeking a Hospitality Attendant for Parsippany Hampton. You will warmly greet guests in the concierge lounge, coordinate reservations with hotel departments, and stay informed on local services to suggest amenities. The role requires strong communication, a proactive...Local areaShift work
Remington Parsippany Employers
Parsippany, NJ1 day ago $16.5 per hour
...Adamas Building Services is a specialty company providing property managers with White Glove Services for ALL your property needs 24/7... ...would be responsible for: Meeting/Greeting residents and guests to determine the nature of their visit and maintain logbooks for...Weekly payWork at officeFlexible hoursWeekend workAdams Building Services
South Orange, NJ1 day ago- ...Guest Services Representative The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking...Weekly payPart timeLocal areaAll shifts
- ...Understand and communicate in English proficiently to interact with guests, associates and outside vendors. Proficient operation of the... ...laws. Job Description POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a...Weekly payMinimum wagePart timeLocal areaAll shifts
- ..., supporting room attendants, and ensuring adherence to brand standards. The role combines physical labor, attention to detail, and guest interaction.Benefits:Insurance (health, dental, vision, etc.)Paid time off (vacation, sick leave, holidays)401K retirement planDailyPay...Local area
Newport Hospitality Group
West Orange, NJ5 days ago - ...assist with basic office tasks You serve as the face of the community—ensuring every interaction reflects Sunrise’s hospitality and service standards. What We’re Looking For: • High School Diploma/GED • Strong customer service and communication skills •...Part timeWork at officeShift work
Sunrise Senior Living
West Orange, NJ5 days ago - Housekeeping Aide Immediate job placement available for Housekeeping Aides. Seeking hard working, dedicated and detail oriented candidates with experience doing housekeeping work or porter. Join a great company, fantastic facility and engaged team Apply today! Cleaning...Immediate start
MB Healthcare
West Orange, NJ4 days ago $725 per month
...Respond to resident room emergencies, and log cleaning activities as required. Housekeepers also interact with residents and guests in a friendly and courteous manner. Brookdale is an equal opportunity employer and a drug-free workplace. Job Info Job...Hourly payFull timeTemporary workPart timeFlexible hoursBrookdale Hockessin
West Orange, NJ1 day ago- Overview: Join our team as a Environmental Services (EVS) Housekeeper in Montclair, NJ. Various full-time, part-time and PRN positions available, with multiple shift options. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive...Full timePart timeReliefShift work
Ardent Health
Montclair, NJ4 days ago - Opensity Solutions in Florham Park, NJ, seeks a Floor Host to deliver a hospitality-based experience on office floors, greeting guests and directing assistance while connecting them with the right resources. You will provide real-time support for meetings, verify room...Work at office
$18.5 per hour
...Summary Planned Companies' clients realize welcoming tenants, guests and vendors is as important as how the property is kept presentable and safe. To provide this, Planned Lifestyle Services (PLS) is hiring motivated, courteous and knowledgeable Front Desk Associates...Full timePart timeLocal areaPlanned Companies
Livingston, NJ4 days ago$16 - $25 per hour
...provide a framework of strength and stability for our Centers and Communities. We work to maintain the highest standards of care and service for Residents, families and our valued employees. Benefits Comprehensive Healthcare Benefits Multiple Medical Plans Including...Hourly payDaily paidFull timeTemporary workPart timeImmediate startFlexible hoursShift work- CareOne in Livingston, NJ is hiring a Housekeeper to maintain a clean and safe environment across multiple shifts. The role involves cleaning, dusting, vacuuming, polishing, and restocking supplies to support residents and staff in a healthcare setting. Qualifications require...Daily paidFull timePart timeFlexible hoursShift work
- Housekeeping Aide Department: Housekeeping Employment Type: Full Time Location: Eagle Rock Post Acute Care at Cedar Grove Description Immediate job placement available for Housekeeping Aides Seeking hard working, dedicated and detail oriented candidates with experience ...Full timeImmediate start
- Hackensack Meridian Mountainside Medical Center in Montclair, NJ is seeking an Environmental Services Housekeeper to join our patient-focused team. This role offers multiple shifts, including full-time, part-time and PRN opportunities, and a commitment to clean, safe,...Full timePart timeReliefShift work
$16 per hour
A laundry service provider in East Orange, NJ, is seeking a dependable Housekeeping Associate. This role involves cleaning and sanitizing various facilities, including production areas and restrooms. A minimum of 2 years of professional housekeeping experience is required...Hourly payWeekly payAll shiftsFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!
- guest service West Orange, NJ
- guest services associate West Orange, NJ
- guest services representative
- overnight guest service representative
- hotel guest service agent
- seasonal guest services representative
- guest services agent winter seasonal
- hotel concierge
- guest service ambassador
- guest service support expert