Administrator, Partner Marketing - Phoenix
DAVITA LABS
Partner Marketing Administrator
We are seeking a mission-driven Partner Marketing Administrator to build awareness of health plans that offer the support of DaVita's value-based care program through direct, local engagement with kidney care patients. This role is ideal for someone who thrives on face-to-face interaction, understands the value of personalized healthcare, and the impact of patient choice in health coverage.
You will spend time in dialysis clinics, engage with eligible patients and caregivers, and build trust that leads to informed health insurance decisions. You'll also work closely with care teams and local leadership to understand how the care management program works alongside strong health plan benefits to support this patient community.
Note: You must possess or be willing to obtain the required licensure to educate on health plans in the state of Arizona, called the Life and Health Insurance License. If you are selected for the role but do not possess the required licensure, DaVita will reimburse the cost of obtaining the licensure.
Position Details:
- Must reside in Phoenix, AZ
- Commute to Davita Clinics in surrounding areas
- Required to be in Davita clinics 5 days per week between 7:30 and 2:30
- Travel to Denver HQ 1-2 times annually
- Mileage for daily commute reimbursed
Key Responsibilities:
- Represent the value-based care program's affiliated health plans within dialysis clinics and the surrounding community to raise awareness, build trust, and support informed patient coverage decisions.
- Build strong relationships with in-clinic stafffacility administrators, social workers, and administrative assistantsto facilitate coordinated, compliant marketing efforts.
- Develop a strong understanding of the plan's benefits, eligibility criteria, and the role of care management in driving better health outcomes for members.
- Partner with assigned brokers to support enrollment of interested patients.
- Communicate plan and program information in a clear, ethical, and compliant mannerensuring CMS marketing guidelines and internal compliance guardrails are followed.
- Identify barriers to engagement and provide insights that improve our local marketing approach.
- Track engagement and field activity metrics to support performance evaluation and continuous improvement.
- Potential to represent the plan at community events or engage existing members for retention activities.
- Travel to clinic locations at least four days per week to speak with kidney care patients, caregivers, and clinic staff.
- Occasional option to work Saturdays and evening events, if desired.
Qualifications:
- High school diploma or equivalent required.
- Active Arizona Life and Health Insurance License required
- Medicare Advantage marketing experience strongly preferred.
- 24 years of experience in healthcare marketing, insurance sales, grassroots outreach, or community engagement preferred.
- Proven relationship-builder with excellent communication and interpersonal skills.
- Comfortable working independently in a field-based role, with strong personal organization.
- Proficiency in Microsoft Office and collaboration tools (e.g., Teams, SharePoint).
- Must reside near the Maricopa County area and possess a valid Arizona driver's license and reliable transportationa majority of time will be spent inside dialysis clinics or traveling locally. (This role will drive their personal automobile to get from one clinic to another; DaVita will reimburse mileage costs).
- Bilingual / Spanish-speaking is strongly preferred.
What We're Looking For:
- Passion for connecting kidney care populations with healthcare options tailored to their needs.
- Confidence to communicate clearly, compassionately, and compliantly about health plans and our care program.
- Curiosity to learn and explain how care management complements plan benefits.
- Adaptability and resilience in a fast-paced, evolving pilot environment.
- Drive to help build and scale a locally rooted, high-impact marketing model.
What We'll Provide:
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
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