Network & Connectivity Operations Engineer (VMware / NSX) (Level II, SR, Lead) (RapidScale)

Company Overview At RapidScale, exceptional technology is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions focus on business outcomes with embedded cyber resiliency and AI to protect today and enable tomorrow backed by the strength of the Cox family of companies. Position Summary We are searching for a Network & Connectivity Operations Engineer (VMware / NSX) who will be responsible for designing, implementing, and supporting secure, highly available network connectivity across multi‑tenant cloud environments. This role operates at an advanced technical level, focusing on VMware NSX and software‑defined networking to enable scalable, resilient, and secure customer solutions. This position is open across Level II, Senior, and Lead levels, depending on the candidate’s experience, scope of expertise, and ability to operate in complex, customer‑facing environments. Primary Responsibilities Design, implement, and support network connectivity solutions within multi‑tenant VMware environments, with a strong focus on NSX Troubleshoot complex network issues across east‑west and north‑south traffic flows, including routing, firewalling, and segmentation Serve as a Tier 3 escalation point for advanced connectivity and network‑related incidents Ensure network performance, availability, and reliability in alignment with defined SLAs and customer expectations Configure and manage NSX components, including logical switching, routing, distributed firewall, load balancing, and VPN services Implement and enforce microsegmentation and security policies to protect customer environments Support customer onboarding, migrations, and platform upgrades, ensuring seamless connectivity and minimal disruption Collaborate cross‑functionally with cloud, infrastructure, security, and support teams to deliver integrated solutions Participate in root cause analysis (RCA) and problem management activities to identify and prevent recurring issues Contribute to the development and maintenance of standardized MSP service offerings and operational procedures Automate and optimize network provisioning and operational tasks where possible Act as a technical advisor to customers, providing guidance on best practices, architecture, and optimization Mentor and support junior engineers, contributing to team development and knowledge sharing through Knowledge Base articles Qualifications Minimum Requirements (Level-Based) Level II Engineer Bachelor’s degree in a related discipline and 2+ years of experience in a related field OR a master’s degree with up to 2 years of experience OR 6+ years of relevant professional experience Senior Engineer Bachelor’s degree in a related discipline and 4+ years of experience OR a master’s degree with 2+ years of experience OR Ph.D. with up to 1 year of experience OR 8+ years of relevant professional experience Lead Engineer Bachelor’s degree in a related discipline and 6+ years of experience OR a master’s degree with 4+ years of experience OR Ph.D. with 1+ year of experience OR 10+ years of relevant professional experience Core Experience (All Levels) Experience in network engineering within enterprise or managed services environments Strong experience with VMware networking technologies, including NSX Advanced troubleshooting skills across complex, distributed network environments Experience operating in a Tier 3 support or escalation capacity Ability to work in a 24x7 on‑call rotation as required Certifications VMware certifications (e.g., VCP‑DCV) strongly preferred Foundational certifications (e.g., VCTA, CompTIA Network+, Server+) may be considered alongside relevant hands‑on experience Compensation Base salary range: USD 101,500.00 – 169,100.00 per year. Salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. The position may be eligible for additional compensation, including an incentive program. Benefits Employees receive flexible vacation with pay consistent with duties, seven paid holidays per year, and up to 160 hours of paid wellness annually for themselves or family members. Additional paid time off is available for bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants Eligibility & EEO Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets. #J-18808-Ljbffr RapidScale, Inc.