Business Analyst - Benefits Administration

Job Description

Lead Business Analyst — Benefits Administration

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Location: Chicago, IL — Hybrid, 3 days onsite per week

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Duration: Long-term contract

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Engagement: C2C / 1099

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Hiring: Urgent requirement; interviews requested ASAP

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Acunor is seeking a Lead Business Analyst to lead requirements gathering and solution design for US benefits administration, guide a BA team, and coordinate onshore stakeholders with offshore delivery teams.

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Responsibilities

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• Lead requirements gathering and solution design for health and welfare plans, open enrollment, life events, eligibility rules, and carrier integrations.
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• Translate complex client and regulatory needs—including ACA, COBRA, HIPAA, and ERISA—into clear functional specifications, user stories, and configuration requirements for QA and configuration teams.
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• Serve as the main contact between clients, onshore stakeholders, and offshore delivery teams, managing priorities, scope, and UAT feedback.
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• Mentor BAs, review deliverables for quality and domain accuracy, and drive process improvements throughout the project lifecycle.
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Candidate Profile

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• Strong business analysis experience in US benefits administration is preferred.
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• Candidates from the US health insurance or payer domain will also be considered, with knowledge of plan structures, eligibility and enrollment, EDI 834 files, claims basics, and HIPAA compliance.
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• Payer-domain candidates should be able to learn employer-side benefits processes, including life events, open enrollment workflows, and benefits plan configuration.
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• Ability to own requirements and solution design, produce clear functional documentation, coordinate UAT, and guide a BA team.
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• Availability to work onsite in Chicago three days per week for a long-term contract.
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