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Lead Teller

Key Bank

KeyBank - 21105 Bothell-Everett Highway - Responsibilities: Lead teller line operations, including scheduling and coaching tellers to improve customer service and branch efficiency; Identify and resolve complex client servicing issues and transition clients to a Banker for deeper financial wellness conversations; Maintain knowledge of product guides, fees, and policies to stay current on offerings and comply with regulatory procedures; Provide onboarding and training to new tellers and support branch compliance with regulatory, security, and internal audit controls; Represent the branch during morning huddles and end-of-day debriefs and promote bank products and services to clients

Vacancy posted 12 hours ago
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