Receptionist

Receptionist Position

Benefits: 401(k), 401(k) matching, dental insurance, health insurance, paid time off, parental leave, vision insurance

Summary/Objective: As a receptionist this individual is the first point of contact for the company to provide administrative support across the organization. This involves handling the flow of people through the business and ensures that all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner. The receptionist reports to the VP of Relationship Banking or Relationship Banking Supervisor.

Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Serving visitors by greeting, welcoming, directing and announcing them appropriately

Answering, screening and forwarding any incoming phone calls while providing basic information when needed. Such as: company address, directions to each location, company fax numbers, email addresses, company website knowledge and other related information

Receiving and sorting daily mail/deliveries/couriers

Work returned mail

Maintain security by following procedures and controlling access

Maintain safe and clean reception area by complying with procedures, rules and regulations.

Ability to be resourceful and proactive in dealing with issues that may arise

Ability to organize, multitask, prioritize and work under pressure

Contributes to team effort by accomplishing related results as needed

Assisting Relationship Bankers as needed

Work various daily and weekly reports for the VP of Relationship Banking or Relationship Banking Manager

Serves as backup to the electronic banking team with online banking assistance and debit card issues

Competencies: Flexibility, communication proficiency, collaboration skills, customer focus, technical capacity, team oriented

Supervisory Responsibility: This position is not responsible for the supervision of other employees.

Work Environment: This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines, email, electronic calendars, scanning devices, and 10-key calculator and currency and coin machines.

Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, squat, walk, and sit: use hands and fingers to operate a computer keyboard, mouse, and telephone keypad and reach with hands and arms. This job also requires the employee to occasionally lift at least 20 pounds.

Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work typically are Monday through Friday 8:00 am to 5:00 pm. This position may require occasional evening and weekend work as needed. This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.

Required Education and Experience: High school diploma or equivalent

Preferred Education and Experience: It is preferred to have experience of office handling responsibilities and proficiency with Microsoft Office Suite. Professional appearance, and solid communication skills - both written and verbal are also preferred.

Other Duties: This description is intended to be generic in nature and is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. Essential functions and overtime eligibility may vary on the specific tasks assigned to the position.

Equal Opportunity Employer/Veterans/Disabled