MSP Technical Support Engineer

Base pay range $70,000.00/yr - $100,000.00/yr This range is provided by Bowman Williams. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. We’re a forward-thinking IT consultancy that partners closely with growth-driven clients across Finance, Manufacturing, Legal, and Government. With a reputation for innovation and five years as a top Cybersecurity provider, we’re proud of our 30% annual growth and our culture that empowers tech excellence—from junior to senior engineers. Our tech stack includes Azure/VDI, M365, SonicWall, Cisco, Dell, HP, and more. Responsibilities Server and Network support for customers. Hardware repairs, software installation, virtualization, various types of Firewall/VPN setups, and support as needed in a Windows 7 – 11 and Server 2008 – 2016, 2019, 2022 environment. Setting up and maintaining Windows Servers and Desktops in a LAN/WAN environment. Mid to advanced knowledge in Windows server design and implementation with VMware or Hyper-V Microsoft 365 and Azure Server implementation and management experience Experience with hypervisor implementation, tuning management, and troubleshooting, including V2V and P2V migrations Active Directory and Group Policy administration Requirements Experience in IT support, MSP, or similar role Ability to connect with and build rapport with clients Strong critical thinking and troubleshooting skills Positive, professional demeanor and reliable commute 100% company-paid health, dental, and vision insurance Generous PTO 401(k) with safe harbor match Certification reimbursement and training programs Must live within a 45-minute commute Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Information Services and IT Services and IT Consulting #J-18808-Ljbffr