Functional Analyst

Job Description

Job Description

Benefits:

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

A Functional Analyst bridges business needs and technical solutions, ensuring software and systems meet operational requirements.

Role Overview

A Functional Analyst is a professional who focuses on understanding business requirements and translating them into functional specifications for IT systems or software applications. They act as a liaison between business stakeholders and technical teams, ensuring that technology solutions align with organizational goals. This role is critical in optimizing processes, improving system efficiency, and supporting decision-making through technology.

Key Responsibilities

• Requirement Analysis : Gather, interpret, and document business needs, often for ERP systems like SAP or Oracle EBS
• Functional Specification Writing : Create detailed documents outlining system behavior, workflows, UI components, and interactions
• System Design Support : Collaborate with developers, UX designers, and testers to ensure the system meets functional requirements
• User Acceptance Testing (UAT) : Assist business users in validating that systems function as intended .
• Stakeholder Communication : Serve as the bridge between business and technical teams, ensuring clarity and alignment
• Process Optimization : Identify inefficiencies and propose improvements to workflows and system configurations

Required Skills

• MUST HAVE!!! DHS & U.S. Customs and Border Protection Project experience
• Analytical Skills : Ability to perform gap analyses and assess system performance
• Technical Knowledge : Familiarity with ERP systems, database management, and software configuration
• Communication Skills : Strong ability to convey technical information to non-technical stakeholders
• Project Management : Experience in leading cross-functional teams and coordinating system implementations
• Documentation and Testing : Proficiency in writing functional specifications and supporting testing processes

Educational and Career Path

• Education : A bachelors degree in business, information systems, computer science, or related fields is typically required

Experience : 35 years in ERP systems or functional analysis roles is common, with specialization in areas like Warehouse Management or Forecasting

This is on-site at
U.S. Customs and Border Protection
22001 Loudoun County Parkway
Ashburn, VA 20147