Printing Assistant/Material Handler/Light Maintenance

Tom James is the world's largest manufacturer and retailer of made-to-order clothing and the engine behind one of the most established tailored clothing brands. As one of the few remaining vertically integrated clothing retailers-controlling the entire manufacturing process 'from sheep to suit' - we offer unparalleled value to those with an eye for quality.

We are seeking an enthusiastic, proactive individual to join our team at our Brown & Church location in Pilot Mountain, NC. Brown & Church, a division of Tom James Company, is an American-made neckwear company that produces ties, bow ties, and pocket squares by hand in North Carolina. Established in 1976, the company has a history that includes the legacy of classic neckwear brands like Keys & Lockwood. They emphasize their artisan production, high-quality materials, and connection to American manufacturing heritage.


We are seeking a Printing Assistant - Material Handling / Light Maintenance team member to support our direct-to-fabric (DTF) printing operations and general facility upkeep. This role assists with fabric preparation, machine operation, and shipping processes, while also performing light maintenance and housekeeping duties to ensure equipment and work areas are clean, safe, and efficient. It's a hands-on position ideal for someone who enjoys learning new equipment, working in a production environment, and contributing to a smooth-running operation.

Job Duties

• Assist in the direct-to-fabric printing department (DTF), treating fabric for printing, steaming, washing, and drying printed fabrics.
• Operate the various machines required for the printing process, including but not limited to coater/dryer, steam finisher, fabric rewinder, fabric washer, direct-to-fabric printer, treatment chemical mixers/measuring devices, tablets, and computers.
• Assist in receiving rolls of fabric and shipping printed fabrics to customers
• Maintain facility and manufacturing equipment by maintenance - cleaning and lubricating machines, changing belts, light bulbs, and machine parts, assembling new equipment, and dismantling used equipment for disposal
• Perform general housekeeping duties - emptying trash cans to external container, recycling cardboard, bottles, and cans, etc., and keeping areas swept, as required
• Assist in delivery and movement of products to proper storage locations for storage/use
• Perform quality control inspections
• Process and complete paperwork
• Other duties as assigned

Job Requirements

• Must possess good attention to detail
• Ability to identify flaws/variations in different patterns and color identification
• Must be able to handle materials such as cotton, silk, viscose, wool, nylon, etc.
• Must be able to lift up to 50 lbs., or 100 lbs. with assistance
• Must be able to stand, twist/turn, stoop/bend, push/pull, squat, and kneel for extended periods of time
• Must be able to use measuring devices, tape measures, measuring cups, and understand fluid ounces, milliliters, and pounds/grams conversions
• Must be able to use hand and power tools to perform maintenance and mixing responsibilities
• Must be able to use material handling equipment - pallet jacks, hand trucks, ladders, banding equipment

Tom James is an industry leader, and we have grown steadily every year we've been in business. Our worldwide team is made up of smart, dedicated, interesting people who make terrific coworkers. We offer a competitive starting salary, an outstanding benefits package including paid vacation and holidays, medical, dental, and vision insurance, short- & long-term disability, and a pension plan.


We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.