Director of Contracting and Accounts Receivable

Job Description

Job Description

TITLE: Director of Contracting and Accounts Receivable

LOCATION: On-site in Yorkville, TN

The Director of Contracting & Accounts Receivable is responsible for overseeing financial data validation and leading the Accounts Receivable team to ensure accuracy, efficiency, and strong operational performance. This role drives strategic initiatives to enhance workflows, improve team engagement and retention, and optimize overall revenue cycle operations. The Director assigns and prioritizes responsibilities to maintain high performance standards while developing customer service strategies aligned with organizational goals, ensuring seamless execution of business and operational objectives.

As a Director of Contracting and Accounts Receivable your responsibilities will include:

Operational Leadership & Performance Management

• Oversee and evaluate operational performance by monitoring key performance indicators (KPIs) and metrics to assess effectiveness and identify opportunities for improvement.
• Compile reports and provide data-driven insights to support strategic and operational decision-making.
• Assign, prioritize, and distribute tasks to ensure consistent high-level operational performance.

Accounts Receivable & Financial Oversight

• Validate financial data and ensure accuracy and integrity of all Accounts Receivable processes.
• Provide direct supervision and leadership to the Accounts Receivable team.
• Maintain a comprehensive understanding of insurance, billing, and accounts receivable functions to support revenue cycle optimization.

Process Improvement & Operational Efficiency

• Lead process improvement initiatives to enhance efficiency, reduce costs, and increase productivity.
• Streamline operations by prioritizing tasks, optimizing resource allocation, and collaborating cross-functionally to resolve issues.
• Implement structured programs and dedicated teams to improve workflow efficiency, employee retention, and engagement.

Team Leadership & Workforce Management

• Manage, mentor, and develop staff, including recruitment, onboarding, training, and performance evaluations.
• Foster a positive, collaborative, and high-performance work environment.
• Drive employee engagement initiatives to strengthen team morale and retention.

Customer Strategy & Service Excellence

• Develop and implement customer service strategies that align with organizational goals.
• Ensure seamless execution of service delivery and operational plans to optimize client satisfaction and experience.

Quality Assurance & Compliance

• Establish and uphold quality control standards, conduct audits and inspections to ensure compliance and accuracy.
• Identify and mitigate quality issues proactively.
• Promote a culture of safety, compliance, and adherence to organizational policies and regulatory requirements.

Financial Stewardship

• Contribute to budget planning and financial forecasting.
• Monitor expenses, identify cost-saving opportunities, and ensure optimal use of resources without compromising quality.

The Director of Contracting and Accounts Receivable position may be right for you if you:

• You are a strategic and hands-on leader who enjoys balancing big-picture planning with day-to-day operational execution.
• You have deep expertise in accounts receivable, billing, and insurance processes, and can confidently navigate complex revenue cycle challenges.
• You thrive in a data-driven environment and use KPIs and financial insights to guide decisions and improve performance.
• You are passionate about building, developing, and retaining high-performing teams while fostering a positive and engaging workplace culture.
• You have a proven track record of streamlining operations, improving efficiency, and driving process improvements that deliver measurable results.
• You are highly organized and excel at prioritizing, delegating, and managing multiple initiatives simultaneously.
• You are committed to quality, accuracy, and compliance, and take pride in maintaining strong operational standards.
• You are a collaborative partner who can work cross-functionally to solve problems, optimize workflows, and enhance customer experience.
• You are financially savvy and comfortable managing budgets, controlling costs, and aligning operations with business objectives.
• You are energized by continuous improvement and enjoy identifying opportunities to enhance performance, reduce inefficiencies, and elevate outcomes.

. Qualified candidates will have:

• Bachelor’s Degree in Business, Finance, Healthcare Administration, or a related field preferred.
• Minimum of 5 years of experience in Durable Medical Equipment (DME) and business office operations.
• Minimum of 5 years of progressive experience in Accounts Receivable, with a strong preference for insurance collections.
• SAP experience highly desirable, or proficiency with comparable enterprise resource planning (ERP) systems.
• Working knowledge of medical terminology, wound care practices, and wound care products.
• Strong understanding of general accounting principles and operational financial processes.
• Demonstrated ability to analyze data, interpret financial metrics, and identify process deficiencies.
• Excellent verbal and written communication skills, with the ability to interact effectively across all levels of the organization.
• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Strong mathematical aptitude with the ability to perform accurate calculations and financial analysis.
• Highly detail-oriented with exceptional organizational and time management skills.
• Proven ability to manage multiple priorities, adapt to changing demands, and drive continuous process improvements.
• Candidates must currently possess unrestricted authorization to work in the United States. Work visa sponsorship is not available for this role.

What will set you apart:

• Proven success improving accounts receivable performance and accelerating cash flow through effective insurance collection strategies.
• Hands-on experience leveraging SAP (or similar ERP systems) to drive operational efficiency and data accuracy.
• Deep expertise in DME operations, including working knowledge of wound care products and related billing practices.
• Demonstrated ability to identify process gaps and implement operational improvements that deliver measurable results.
• A reputation as a collaborative, results-driven leader who builds high-performing teams and fosters accountability and engagement..

Physical Requirements:

• Ability to remain in a stationary position for extended periods while performing computer-based work.
• Frequently operates a computer and other standard office equipment (e.g., keyboard, mouse, telephone).
• Ability to communicate effectively, including the ability to exchange accurate information with others.
• Occasionally required to move about the office to access files, equipment, and collaborate with team members.
• May occasionally be required to lift and/or move objects up to 15–25 pounds.
• Ability to observe, read, and analyze information on computer screens and printed materials.

There is potential for a discretionary bonus, with a target of 10% This bonus is based on personal & company performance and is not a guaranteed bonus plan.

The Company offers the following benefits for this position, subject to applicable eligibility requirements:

Medical, Rx, Dental, Vision, Flexible Spending & Health Savings Accounts, EAP, Health Advocacy, Financial Planning, Group Life & AD&D, Voluntary Life Insurance, Short Term & Long Term Disability, 401(k) Plan with Company Match, PTO, Holiday’s & Leaves, Accident Insurance, Critical Illness Insurance, Hospital Indemnity, Pet Insurance, Identity Theft Protection, Long Term Care + Life Insurance.

You can find more on our Careers Website – Employee Benefit Transparency

At Bravida Medical, we are redefining what’s possible in wound care and infection prevention, with a portfolio of transformative products and technologies that are clinically proven to deliver uncompromising freedom and protection.

Our values are the essential principles that drive and motivate us, setting the stage for how we treat our clients and each other. Our four core values are Act with Compassion and Integrity, Own Your Impact, Feel the Urgency, and Be a Champion.

Bravida Medical is a purpose-driven company, privately held and (PE) Private Equity backed by Mountaingate Capital. Headquartered in Geneva, IL with both US (FL & TN) and Saudi Arabia locations.

Learn more about us at

EQUAL EMPLOYMENT OPPORTUNITY

Bravida Medical believes that all persons are entitled to equal employment opportunity. Bravida Medical does not discriminate against qualified employees or applicants because of the following actual or perceived characteristics: race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding or related medical condition, national origin, ancestry, citizenship, age, physical or mental disability, genetic characteristic or information, AIDS or HIV status, order of protection status, marital status, military or veteran status, unfavorable discharge from military service, or any other status protected by federal, state, or local law. Equal employment opportunities will be extended to all persons in all aspect of the employer-employee relationship, including recruitment, hiring, participation in benefit programs, training, promotion, transfer, discipline, layoff, recall, and termination.

All different, committed to caring. As a healthcare company we value the diversity of our employees as a genuine strength. Our organization brings together people from a wide range of cultural backgrounds – all with different skills, experiences and viewpoints to provide compassionate care for our customers. Diversity embodies all the differences that make us unique individuals. It is not limited to gender, race, religion, age, disability, sexual orientation, national origin or any other characteristic protected under law. We promote an inclusive work environment, guided by mutual respect, compassion and the spirit of trust and cooperation, to be a solution-oriented company with a commitment to caring. The diversity of our employees mirrors the diversity of our customers, suppliers and investors. It enables us to deliver innovative products and compassionate service. We believe that everyone at Bravida Medical can contribute to our joint success. Being all different, together we are stronger.