IT EMS Analyst, Progression

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Our people power everything we do. At Tampa Electric, dependable electricity starts with dedicated individuals whose talent, skill and passion drive our success. We’ve been lighting the way for West Central Florida for more than 125 years—and we’re just getting started. Join us and build a rewarding career with competitive pay, comprehensive benefits and a culture that supports your growth. Your potential finds its purpose at Tampa Electric. We proudly deliver 99.98% electric service reliability to nearly 860,000 customers across 2,000 square miles of Hillsborough County and parts of Polk, Pasco and Pinellas counties. Through innovation and strategic investments, we’re creating a cleaner, brighter energy future—while delivering exceptional service every step of the way. We reflect the communities we serve and foster a workplace where every employee feels welcomed, valued and engaged. Join our team of energy experts and help shape the future of power. Storm Duty Requirements Tampa Electric and its sister companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our Tampa Electric customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures. Responding to storms will be considered a condition of employment. Tampa Electric is proud to be an Equal Opportunity Employer. Title: IT EMS Analyst, Progression Company: Tampa Electric Company Location: Energy Control Center State and City: Florida - Tampa Shift: 8 Hr. X 5 Days Hiring Manager: Kenneth Habgood Recruiter: Mark Koener Level 1 - Associate Systems Analyst Primary Duties and Responsibilities Develop software of limited complexity based on specifications provided. Implement software packages for which limited configuration and integration is required with minimal vendor contact. Integrates applications where the complexity of interfaces is limited and based on specifications provided. Provides 24x7 primary support for one or more applications typically classified as ‘niche’ or ‘core’, but not ‘mission-critical’. May provide secondary support for mission-critical applications. Supports the request and analysis phases of SDLC by assisting with documentation and estimates. Executes the design, development, and implementation phases of SDLC by producing the prescribed deliverables under the guidance of more senior staff. Participates in an Application Development and Support team as well as project teams under the direction of their manager, senior team members, or project managers. Acquires and maintains knowledge of business areas relevant to projects and application support assignments. Acquires and maintains appropriate technical skills. Education Required: Bachelor’s degree in Information/Computer Science, Business Administration, Engineering, Mathematics, Information Systems or equivalent discipline. In lieu of Bachelor’s degree, additional years related experience may be considered. Licenses/Certifications Preferred: Certifications in specific job-related disciplines are preferred. Related Experience Required: Minimum one year of experience in systems analysis, design, and development. In lieu of Bachelor’s degree, a minimum high school diploma and 4+ additional years related experience may be considered. Knowledge/Skills/Abilities (KSA) Working knowledge of business software applications and hardware technologies. Stays current with IT industry trends and emerging technologies. Good verbal, written, analytical, and interpersonal skills. Understands project plans and is able to clearly articulate their role, project goals, and timelines. Working knowledge of the Microsoft Office suite. Comprehends technical design specifications and possesses knowledge of development tools and technologies in support of the Information Technology Architecture. Level 2 - Systems Analyst Primary Duties and Responsibilities Develops software of moderate complexity based on specifications provided. Implements software packages for which moderate configuration and integration is required; interaction with vendor resources remotely or onsite may be required. Integrates applications with moderately complex interfaces based on specifications provided. Provides 24x7 primary and/or secondary support for one or more applications classified as niche, core, or mission-critical. Supports the request and analysis phases of SDLC by producing required documentation and estimates with review by more senior staff. Executes the design, development, and implementation phases of SDLC by producing the prescribed deliverables with review by more senior staff. Participates on an Application Development and Support team as well as project teams under the direction of their manager, senior team members, or project managers; may function as Technical Lead on small projects. Acquires and maintains knowledge of business areas relevant to projects and application support assignments. Acquires and maintains appropriate technical skills. Education Required: Bachelor’s degree in Information/Computer Science, Business Administration, Engineering, Mathematics, Information Systems or equivalent discipline. In lieu of Bachelor’s degree, additional years related experience may be considered. Licenses/Certifications Preferred: At least one professional certification in specific job-related disciplines. Related Experience Required: Two years of experience in systems analysis, design, and development. In lieu of Bachelor’s degree, a minimum high school diploma and 4+ additional years related experience may be considered. Preferred: Four years of experience in systems analysis, design, and development. Knowledge/Skills/Abilities (KSA) Working knowledge of business software applications and hardware technologies. Stays current with IT industry trends and emerging technologies. Good verbal, written, analytical, and interpersonal skills. Effectively presents information to their team and department as needed. Understands project plans and is able to clearly articulate their role, project goals, and timelines. Develops project plans for small projects. Comprehends technical design specifications and possesses knowledge of development tools and technologies in support of the Information Technology Architecture. Authors technical design specifications for small projects. Proficient with the Microsoft Office suite. Level 3 - Senior Systems Analyst Primary Duties and Responsibilities Develops complex software based on specifications provided. Collaborates with Business Systems Analysts and/or Business Partners to develop software specifications. Implements software packages for which in-depth configuration and integration is required; drives substantial interaction with vendor resources. Integrates applications with complex interfaces based on specifications provided. Provides 24x7 primary and/or secondary support for one or more applications classified as niche, core, or mission-critical. Supports the request and analysis phases of SDLC by producing required documentation and estimates; reviews deliverables produced by junior staff. Executes the design, development, and implementation phases of SDLC by producing the prescribed deliverables; reviews deliverables produced by junior staff. Participates on an Application Development and Support team as well as project teams under the direction of their manager or project managers; may function as Technical Lead on any project. Acquires and maintains knowledge of business areas relevant to projects and application support assignments. Acquires and maintains appropriate technical skills and mentors junior staff. Participates in developing and driving standard practices within their team. Education Required: Bachelor’s degree in Information/Computer Science, Business Administration, Engineering, Mathematics, Information Systems or equivalent discipline. In lieu of Bachelor’s degree, additional years related experience may be considered. Licenses/Certifications Preferred: One or more professional certifications in specific job-related disciplines. Related Experience Required: Six years of experience in systems analysis, design, and development. Preferred: Eight years of experience in systems analysis, design, and development. Knowledge/Skills/Abilities (KSA) Strong knowledge of business software applications and hardware technologies. Stays current with IT industry trends and emerging technologies; suggests application of new technologies when appropriate. Strong verbal, written, analytical, and interpersonal skills. Frequently presents information to their team and department. Understands project plans and is able to clearly articulate their role, project goals, and timelines. Develops project plans for small projects; partners with Project Managers to develop project plans for large projects. Creates and reviews technical design specifications and possesses knowledge of development tools and technologies in support of the Information Technology Architecture. Proficient with the Microsoft Office suite. Level 4 - Systems Analyst Consultant Primary Duties and Responsibilities Leads complex software development projects. Collaborates with Business Systems Analysts and/or Business Partners to develop software specifications. Leads selection and implementation of software packages for which in-depth configuration and integration is required; drives substantial interaction with vendor resources. Leads the integration of applications with complex interfaces based on specifications provided. Provides 24x7 primary and/or secondary support for one or more applications classified as niche, core, or mission-critical. Coordinates maintenance activities which may include release schedules for one or more functional areas. Supports the request and analysis phases of SDLC by producing required documentation and estimates; oversees and manages deliverables produced by junior staff. Executes the design, development, and implementation phases of SDLC by producing the prescribed deliverables; oversees and manages deliverables produced by junior staff. Participates on an Application Development and Support team as well as project teams under the direction of their manager or project managers. Functions as Technical Lead on projects and oversees technical staff; may lead multiple concurrent projects. Subject matter expert in multiple business areas, including those relevant to projects and application support assignments. Considered a subject matter expert in their technical discipline; mentors and directs junior staff, provides feedback to manager on junior staff performance review. Develops and drives standard practices within their team. Education Required: Bachelor’s degree in Information/Computer Science, Business Administration, Engineering, Mathematics, Information Systems or equivalent discipline. Licenses/Certifications Preferred: Two or more professional certifications in specific job-related disciplines. Related Experience Required: Ten years of experience in systems analysis, design, and development. Knowledge/Skills/Abilities (KSA) Expert knowledge of business software applications and hardware technologies. Stays current with IT industry trends and emerging technologies; leads application of new technologies when appropriate. Strong verbal, written, analytical, and interpersonal skills. Frequently presents information to their team and department. Develops project plans for small projects; partners with Project Managers to develop project plans for large projects. Assists manager with project scheduling and resource management. Creates and reviews technical design specifications and possesses knowledge of development tools and technologies in support of the Information Technology Architecture. Expert with the Microsoft Office suite. Drives continuous process improvement for SDLC, maintenance, application support, and technology architecture. Level 5 - Lead Systems Analyst Primary Duties and Responsibilities Leads complex software development projects. Collaborates with Business Systems Analysts and/or Business Partners to develop software specifications. Leads selection and implementation of software packages for which in-depth configuration and integration is required; drives substantial interaction with vendor resources. Leads the integration of applications with complex interfaces based on specifications provided. Provides 24x7 primary and/or secondary support for one or more applications classified as niche, core, or mission-critical. Coordinates maintenance activities which may include release schedules for one or more functional areas. Supports the request and analysis phases of SDLC by producing required documentation and estimates; manages and oversees junior staff in the production of deliverables. Executes the design, development, and implementation phases of SDLC by producing the prescribed deliverables; manages and oversees junior staff in the production of deliverables. Participates on an Application Development and Support team as well as project teams under the direction of their manager or project managers. May function as Technical Lead on projects and oversee technical staff; may lead multiple concurrent projects. Subject matter expert in multiple business areas, including those relevant to projects and application support assignments. Considered a subject matter expert in their technical discipline; mentors and directs junior staff. Develops and drives standard practices within their team. Education Required: Bachelor’s degree in Information/Computer Science, Business Administration, Engineering, Mathematics, Information Systems or equivalent discipline. One or more professional certifications in specific job-related disciplines. Licenses/Certifications Preferred: Two or more professional certifications in specific job-related disciplines. Related Experience Required: Ten years of experience in systems analysis, design, and development. Knowledge/Skills/Abilities Expert knowledge of business software applications and hardware technologies. Stays current with IT industry trends and emerging technologies; leads application of new technologies when appropriate. Strong verbal, written, analytical, and interpersonal skills. Frequently presents information to their team and department. Develops project plans for small projects; partners with Project Managers to develop project plans for large projects. Assists manager with project scheduling and resource management. Creates and reviews technical design specifications and possesses knowledge of development tools and technologies in support of the Information Technology Architecture. Expert with the Microsoft Office suite. Drives continuous process improvement for SDLC, maintenance, application support, and technology architecture. Benefits Competitive Salary 401k Savings plan w/ company matching Pension plan Paid time off Paid Holiday time Medical, Prescription Drug, & Dental Coverage Tuition Assistance Program Employee Assistance Program Wellness Programs On-site Fitness Centers Bonus Plan and more! #J-18808-Ljbffr LRP Media Group