Client Services Host

Client Services Host Opportunity At Floyd's 99 BarbershopIf you're a cheerful, outgoing person who loves helping others and supporting a great team, you could be the next full-time Client Services Host at Floyd's 99 Barbershop! Our Burbank, CA barbershop is looking for someone to keep workdays smooth and seamless.We offer a competitive wage of $17.50/hour.Excellent benefits include:Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and moreOngoing opportunity for growthHealth benefits for full-time employees, including medical, dental, and visionFun and relaxed environment where you can truly be yourselfNationwide locations, making it easy to relocate while continuing your professional journeyAt Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. We'd love to have you if you're interested; apply today!Your new role as our Client Services Host involves:To appropriately meet our clients' needs, you need to be able to work weekends and evenings.You keep our shop running smoothly and ensure we efficiently serve our customers. With an upbeat and professional attitude, you answer phone calls, schedule beauty treatments, and respond to questions. You promote our extensive range of cosmetology services and upsell treatments when possible. As clients inquire about services, you provide cost estimates and wait times before scheduling an appointment. You also help with general cleaning to keep our retail space looking great.Requirements include:2+ years of customer service experience in the retail, hospitality, or beauty industriesExperience working in a fast-paced environmentFantastic collaboration skills with an ability to communicate over the phone and in personCommitment to helping others and working with a teamOrganizational skills, attention to detail, and time management abilitiesAbility to maintain confidentialityAbility to work a flexible schedule, including nights and weekendsAt Floyd's 99 Barbershop in Burbank, we blend artistry and precision, giving our clients exceptional cuts in a relaxed, high-energy environment. We value creativity, teamwork, and making sure every day is a great one for both our clients and our team. If you're ready to work in a fun, collaborative space where your talent is celebrated and your growth is a priority, come join our beauty family!