Global Key Account Director

Key Responsibilities

• Own and drive revenue growth across a portfolio of key global enterprise accounts
• Develop and execute territory and account plans to identify new opportunities
• Serve as a trusted advisor and primary point of contact for stakeholders across branding, marketing, product development, and technology teams
• Lead complex negotiations and close large multi year enterprise agreements
• Identify upsell opportunities by building deep client relationships and understanding evolving customer needs
• Collaborate cross functionally with product, engineering, studio, legal, finance, marketing, and customer success teams to deliver value driven solutions
• Cultivate relationships from executive level to operational stakeholders within customer organizations
• Stay informed on industry trends across design, branding, marketing, and type technology
• Identify opportunities to use AI and automation to improve productivity and streamline workflows
• Represent the company at industry events, conferences, and customer meetings to drive business development and strengthen relationships

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Day to Day Responsibilities

• Manage and grow relationships within assigned global enterprise accounts
• Execute account and territory plans to expand revenue opportunities
• Engage stakeholders across multiple functions including branding, marketing, product, and technology
• Conduct consultative discussions to understand customer needs and align solutions
• Lead negotiations and support procurement processes for enterprise agreements
• Partner with internal teams to deliver solutions aligned to customer objectives
• Monitor customer needs to identify upsell and expansion opportunities
• Track industry trends and apply insights to customer engagements
• Explore and apply AI and automation tools to improve workflow efficiency
• Participate in events and customer meetings to support relationship development and pipeline growth

Preferred Experience and Attributes

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• Experience in enterprise sales within media, advertising, technology, or SaaS environments
• Proven track record managing high value accounts and exceeding revenue targets
• Ability to develop and execute strategic account plans
• Strong communication, negotiation, presentation, and organizational skills
• Experience navigating complex procurement processes and engaging with C level executives
• Ability to collaborate across cross functional teams
• Self motivated, resilient, and results driven mindset
• Understanding or interest in typography, design, branding, marketing, and type technology
• Interest in emerging technologies including AI and automation