Dental Receptionist - Business Assistant

Dental Receptionist - Business AssistantPosition Summary:Dental Front Office - Business Assistant - Noblesville, INDental experience is required.Supporting our front office as a Business Assistant, you'll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.About Prairie Lakes Dental CarePrairie Lakes Dental Care, like each Heartland Dental supported office, is unique to the community and the patients they serve.Join a six person team that thrives on collaboration, communication and communityLocated at the corner of Highway 37 and 141st St, behind Chase BankMon-Thurs: 7:30am-5:30pm. Friday: 8am-2pmWho is Heartland Dental?As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2300 supported doctors in 38 states and over 1,400 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported Doctors are the leaders of their practice and set forth their own clinical care philosophies.Benefits:Medical and prescription drug insuranceFree dental services for yourself and your dependents minus lab feesVision care supportLife and disability insurance401(K) retirement planMonthly and quarterly bonus opportunities6 paid holidays (after 90 days) and paid time off starts accruing immediatelyCE, professional development and growth opportunityHeartland Dental was recently recognized by Newsweek for two awards: America's Greatest Workplaces and America's Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.More about the roleGreet and welcome patients as they enter the office to create a great first impression of our teamManage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companiesUtilize Dentrix for patient scheduling and recordsSchedule and confirm appointments for multiple providers in the officeFile patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coveragePost insurance and patient payments and process accounts receivablesReview treatment plan fees and payment options with patientsPartner with the providers and team to implement Heartland Dental systems to optimize office potentialRequired Experience:1+ years of experience in a dental setting1+ years of experience with insurance billing and accounts receivableDentrix or other dental software experienceExperience working in a fast-paced and customer-centric environmentExcellent communication and organizational skillsThe position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.Physical Requirements:Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the positionProlonged periods sitting at a desk and working on a computerMust be able to lift up to 15 pounds at timesAvailability to attend virtual training sessions (or in-person) periodically throughout the yearAs part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN.