Director of Transportation

Transportation Director

National DCP, LLC (NDCP) is hiring talented and driven professionals to join our growing team. We're a $3 billion supply chain leader supporting over 10,000 Dunkin' restaurants across the U.S. Our team powers one of the most recognized quick-service brands through innovative logistics, reliable service, and high-quality product distribution. Known for delivering real value and operational excellence, NDCP is at the forefront of supply chain management—and we're looking for passionate individuals to help us keep moving forward.

The Transportation Director will ensure safe, legal, and on-time delivery of freight to member stores throughout assigned territory. The Transportation Director has full responsibility for the direction and oversight of all transportation-related functions at his/her assigned territory and associated transportation hubs.

At NDCP, your work matters. We offer a collaborative, people-first environment where your ideas are heard and your growth is supported. From competitive pay and full benefits to career advancement opportunities, we invest in your success—because when you thrive, so do we. Join us and take the next step in a meaningful, rewarding career.

National DCP offers a robust benefits suite. Check out our career page for our full list of benefits.

• Medical, dental & vision insurance
• Flexible Spending Account (FSA) / Health Savings Account (HSA)
• Companypaid life, AD&D, short and longterm disability
• 401(k) retirement plan with company match
• Paid Time Off (vacation, sick, discretionary) & paid holidays and more!
• Additional benefits: employee assistance programs, discount programs, tuition discount program, and more!

Responsibilities

1. Responsible for the direction and coordination of route drivers to ensure maximum performance relative to product delivery, service, and good customer relations.

2. Ensure customer complaints are investigated and resolved related to in-store service and delivery.

3. Ensure full compliance with all company quality assurance standards.

4. Ensure compliance of all company policies, DOT, OSHA, and all other regulatory agencies.

5. Monitors Driver performance weekly through Motive and Ortec. Counsels Drivers on performance issues and areas for improvement.

6. Develops annual cost savings initiatives that are aligned with company's strategic plan.

7. Manage the department's annual operating budget and assist in cost analysis.

8. Effectively schedules, supervises, and directs transportation personnel.

9. Manage fleet utilization, tracking the status of vehicles/equipment, monitoring equipment on Out of Service report and holding all equipment service providers accountable for repairs identified within DVIR's and PM's.

10. Ensures compliance with DOT hours of service by giving immediate feedback and taking corrective action when they become aware of HOS issues. Supervisors will utilize the NDCP standard disciplinary action outlined by the driver's expectations that corresponds to the risk of the violation.

11. Works with the Safety Manager on proper safe driving techniques while using Motive AI Camera system to identify risky behaviors, proper lifting, and training in all required DOT regulations.

12. Creates a team-oriented environment by developing employees, conducting performance appraisals, and communicating updates to process, procedures and policies.

13. Ensures that personnel understand and implement safety and regulatory policies and procedures.

14. Performs other duties as assigned.

Qualifications

• BS/BA preferred

• 7 + years of multi-state transportation management experience in the food distribution industry

• Demonstrated mastery of the Federal Motor Carrier Rules and Regulations

• Knowledgeable of related OSHA standards and regulations

• Proficient in Microsoft Office software, including Outlook, Word and Excel

• SAP experience preferred

• On Board Computer System Experience required, Motive preferred

• Prior experience with routing software, Ortec preferred

• Excellent verbal and written communication skills

• Strong leadership and decision-making capabilities required

• Excellent interpersonal and collaboration skills required

• Willing and able to work flexible / extended work schedules, as needed

Physical Demands

• Ability to perform work at a desk or sit/stand workstation for extended periods of time

• Ability to operate a computer keyboard and to view a computer screen for extended periods of time

• Ability to interact with employees and/or customers in the Distribution Center or customer locations

• Ability to travel to customer locations, other Distribution Centers, Corporate Office, etc. as needed

• Ability to lift, tug, pull up to fifteen (15) pounds

Equal Opportunity Employer:

NDCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.