SEAFOOD/LEAD CLERK
Kroger Co.
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties and activities for the Meat/Seafood department. Support the day-to-day functions of the Meat/Seafood operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES Promotetrustandrespectamongassociates. Communicatecompany,department,andjobspecificinformationtoassociates. Collaboratewithassociatesandpromoteteam work tohelpachievecompany/storegoals. Establishperformancegoalsfordepartmentandempower associatestomeetorexceedtargets. Developadequate schedulingtomanage customervolumethroughouthoursofoperation. Trainanddevelopassociatesonperformanceof theirjobandparticipateintheperformanceappraisalprocess. Adheretoalllocal,stateandfederal laws,andcompanyguidelines. Cutseafoodtocustomers’requestsusingproper cuttingequipment. Offerproductsamples tohelpcustomersdiscovernewitemsorproducts theyinquireabout. Informcustomersofmeat/seafoodspecials. Preparefoodsaccordingtothefoodtemperaturelogsandfollowcookinginstructions. Developandimplementadepartmentbusiness plantoachievedesired results. Understandthestore’slayoutandbeabletolocateproducts. Createandexecutesalespromotionsinpartnershipwithstoremanagement. Implementtheperiod promotionalplanforthedepartment. Staycurrentwithpresent,future,seasonal andspecialads. Monitorandcontrolexpensesforthedepartment. Maintainanawarenessofinventory/stockingconditions;noteanydiscrepanciesininventory. Scheduledaily,weeklyandmonthly pricechangesbyupdatingshelf tagsandpromotionalsigns.. Familiarityandcompliancewithallcountry oforiginlabelingandregulations. Plan,organizeandsupervisetheinventory process. Traindepartmentassociatesoninventory/stockingandComputerAssistedOrdering. Adheretoallfoodsafety regulationsandguidelines. Ensurepropertemperaturesincasesandcoolers aremaintainedandtemperaturelogsaremaintained. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. Notifymanagementofcustomeroremployeeaccidents. Reportallsafety risks,orissues, andillegalactivity,including:robbery, theftorfraud. Ability to work cooperatively in high paced and sometimes stressful environment. Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to act with honesty and integrity regarding customer and business information. Ability to follow directions and seek assistance when necessary to resolve customer and business issues. Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults. Mustbeabletoperformtheessential functionsofthisposition withorwithout reasonableaccommodation. QUALIFICATIONS Minimum Effectivecommunicationskills Knowledgeofbasicmath(counting,addition,andsubtraction) Abilitytohandle stressfulsituations Currentfoodhandlers permitonceemployed Possess adequateknifehandling skillsandknifespeed Desired Highschooleducationorequivalentpreferred Managementexperiencepreferred Knowledgeofcutting,traying,wrapping, andlabeling Seafoodexperience Retailexperience Secondlanguage(speaking,readingand/or writing) #J-18808-Ljbffr Kroger Co.
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