Branch Office Administrator

This job posting is anticipated to remain open for 30 days, from 26‑May‑2026. Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company offering a dynamic environment for growth. Role Summary As a Branch Office Administrator (BOA) you provide administrative support to financial advisors, ensuring seamless client service and facilitating communication. Key Responsibilities Deliver exceptional client service via inbound/outbound calls, email, and in‑person interactions. Assist with account opening, transfers, and other transactions, maintaining accurate records. Support the annual business planning process and develop marketing initiatives. Maintain and update SOPs and streamline branch operations. Utilize technology tools such as MoneyGuide, Salesforce, Microsoft Office, and firm‑provided software. Collect and act on client insights to identify additional service opportunities. Participate in continuous improvement and collaboration with the team. Requirements Strong client‑service orientation and communication skills. Analytical thinking, attention to detail, and adaptability. Ability to work independently and as part of a team. Basic computer literacy and willingness to learn new software. Experience or aptitude for financial services is preferred. Benefits Comprehensive 6‑month training program with mentorship. Support network spanning branch, region, and home office. Health, dental, vision, and prescription drug coverage. Short‑ and long‑term disability, basic life, and AD&D at no cost. 401(k) retirement plan with employer contributions. Tax‑advantaged options: HSA and FSA. Paid holidays, paid vacation, sick time, personal days, and volunteer time. Employee Assistance Program and rewards program for career growth. Compensation Competitive base salary with discretionary bonus opportunities based on branch and firm profitability. Merit‑based salary increases and variable compensation plans. Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. #J-18808-Ljbffr