Sr. Operations Manager (Field Services)

Responsible for overseeing the operations of a large engineering field services branch. This position requires strong operations management experience with P&L responsibility, strong business acumen, experience managing people and strong change management and turnaround skills. Manage and supervise staff, including hiring, training, coaching/mentoring, and doing performance evaluations Foster and promote a positive culture within direct report team and collaborating teams Demonstrate the company’s Core Values throughout your work responsibilities including Commitment to Safety, Accountability for Performance, Commitment to Excellence, Service to our Customers Act as a guide for all members of the team to ensure the processes, procedures and standards are consistently delivered and adhered to, both at the department and Company level Develop and implement operational policies and procedures to ensure efficiency and effectiveness Collaborate with other departments to ensure seamless operations and customer satisfaction Ensure compliance with all relevant regulations and standards Ensure that the team regularly participates in and complies with Company safety programs; employees have necessary new hire safety training, and that annual or periodic safety training is completed for all department employees; assist in the development, implementation and enforcement of workplace safety policies and procedures and with investigations of any accidents/incidents occurring in the department. Ensure the satisfactory resolution of concerns or issues, intervening in the more complex or sensitive issues with respect to customers, contracts, human resources, or safety Manage budgets and allocate resources appropriately Monitor and analyze operational performance metrics to identify areas for improvement -Identify and implement new technologies and processes to improve operations Provide regular reports to senior management on operational performance and progress towards goals Requirements: Associates or Bachelor’s Degree iis preferred 5 years of operations management experienc with full P&L ownership Strong leadership and management and change management skills Results-oriented individual with the ability to interpret and effectively manage multiple and competing priorities and timelines. Excellent communication and interpersonal skills to effectively communicate with all types of staff, including laborers, trades, technical, professional, management and senior or executive management. A professional demeanor and a commitment to a high level of customer service Ability to analyze data and make informed decisions Experience with budget management and resource allocation Knowledge of relevant regulations and standards Experience with implementing new technologies and processes #J-18808-Ljbffr Confidential