Program Director - Residential

Job Description

Job Description

Description

Lead with purpose—shape high-quality residential recovery services and empower teams to deliver life-changing care.

The Program Director – Residential provides strategic and day-to-day leadership for a residential substance use recovery program, ensuring high-quality, person-centered services that inspire hope and promote wellness. This role oversees program operations, clinical quality, and team performance while fostering a collaborative environment that supports both staff and the individuals we serve. Working with a high level of autonomy, the Program Director partners closely with regional leadership to strengthen outcomes and expand community impact.

This is a great opportunity for someone who is passionate about leading teams, driving clinical excellence, and building strong community connections within a mission-driven, nonprofit healthcare setting.

• Provide overall leadership and administrative oversight of residential program operations and services 
• Supervise, coach, and support a multidisciplinary team, ensuring high-quality, coordinated care 
• Oversee intake, assessment, treatment planning, discharge, and follow-up processes 
• Monitor clinical documentation and service delivery to ensure quality, compliance, and effectiveness 
• Facilitate clinical staffing and administrative meetings to promote communication and care coordination 
• Maintain strong community partnerships through outreach, education, and referral relationships 
• Ensure program census goals are met and services remain accessible to those who can benefit 
• Support staff during crisis situations and provide guidance in complex cases 
• Lead performance management processes, including evaluations and ongoing staff development 
• Coordinate staff training and professional development opportunities 
• Maintain accurate staff and program records in alignment with organizational standards

• Bachelor’s (grandfathered staff only) or Master’s degree required in social work, counseling, health, or a closely related field

• At least two (2) years’ experience required in the provision of direct services related to substance abuse treatment, rehabilitation, and/ or family counseling.
• Experience in program administration preferred

• PLPC, LPC, LMSW, LCSW, LMFT, PLP, LP required
• CADC, CRADC or CRAADC required (only grandfathered staff allowed to be credentialed not licensed)

You’ll be a great fit for this role if you:

• Are a confident, supportive leader who enjoys mentoring and developing clinical teams 
• Bring a strong foundation in substance use treatment and a commitment to evidence-based care 
• Thrive in a dynamic environment where you can balance strategy with hands-on leadership 
• Communicate effectively with diverse audiences, including staff, partners, and community stakeholders 
• Are passionate about expanding access to care and improving outcomes in underserved communities 
• Value collaboration, accountability, and continuous improvement in service delivery

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