Senior Unified Communications (UC) Engineer

CTN Solutions

Senior Unified Communications EngineerJoin a unified communications operations team as a senior, hands-on engineer supporting day-to-day UC services. This role combines operational troubleshooting, team mentoring, and senior technical guidance on UC architecture and design decisions.Responsibilities:Work alongside the UC operations team to troubleshoot and resolve unified communications issues.Provide hands-on operational support for Cisco UC and collaboration platforms, including Cisco Unified Communications Manager (CUCM).Mentor and upskill team members as they investigate and resolve UC issues.Serve as the senior technical advisor on UC architecture and design decisions.Required qualifications:Strong hands-on background in Cisco unified communications, including CUCM and the Cisco collaboration stack.Ability to diagnose operational UC issues and guide effective technical solutions.Experience mentoring technical teams and advising on UC architecture and design.Active TS/SCI clearance with a CI polygraph is required.

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Vacancy posted 2 days ago

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