Team Member - Delivery Driver

Delivery Driver at Chick-fil-A LBJ & Midway

As a Delivery Driver at Chick-fil-A LBJ & Midway, you're not just delivering mealsyou're delivering care. Whether you're handing off an order to a guest, delivering a catering order, assisting with curbside service, or supporting the team inside the restaurant between deliveries, you help create remarkable experiences through speed, accuracy, hospitality, and professionalism.

Every guest interaction you have will reflect our culture of care and our desire to go the 2nd Mile. Through simple but powerful behaviorslike eye contact, a warm smile, and a sincere "my pleasure"you help us win the hearts of our guests every day.

About Us

Our shared vision is to become the world's most caring company, because we believe a caring company is a successful company. At Chick-fil-A, we are known for our service and hospitality because we're not in the chicken business. We're in the people business - and we just happen to serve chicken.

Everything we do is rooted in care, and we strive to make every guest feel like the most important person in the world because of the care and attention we give them. Whether it's breakfast at 6 AM or dinner at 6 PM, our team works together to serve our community with craveable food, fast and accurate service, a clean and welcoming environment, and our signature 2nd Mile Service.

Culture and Values

Chick-fil-A's corporate purpose is "To glorify God by being a faithful steward of all that is entrusted to us. To have a positive influence on all who come in contact with Chick-fil-A."

Chick-fil-A's core values reflect our purpose and culture. Our core values are:

• We're here to serve: We keep the needs of our people and our customers at the heart of our work, doing what is best for the business and best for them.
• We're better together: We're an inclusive culture that leverages the strengths of our diverse talent to innovate and maximize our care for each other.
• We are purpose-driven: We model our Purpose every day, and support each other's efforts to be good stewards who create a positive impact.
• We pursue what's next: We find energy in adapting and reinventing how we do things, from the way we work to how we care for others.

Required Availability

• Must be able to work one or more of the following shifts: 6am-2pm, 9am-2pm, 11am-8pm, or 4pm-8pm.
• Must be able to work a minimum of 20-25 hours per week.
• Must be able to work Monday-Saturday.
• Must be able to work in a year-round capacity. No summer/seasonal positions are available.

Required Qualifications

• Must be authorized to work in the United States.
• Must have a current and valid driver's license.
• Must have a MVR (Motor Vehicle Record) in good standing at the time of applying for position.
• Must have reliable transportation to and from work.
• Must have at least 6 months of safe driving experience.
• Must be able to work outside, in various weather conditions, including heat, cold, and rain, with provided, proper weather attire.
• Must be willing and able to obtain Food Handler Certification and complete a Defensive Driving Course within 14 days of start date.
• Must be friendly, outgoing, professional, and team-oriented.
• Ability to carry delivery tote bags (approximately 20-25 lbs. without assistance)
• Must be able to stand for long periods of time.
• Must be able to safely operate a company vehicle while delivering orders in a timely and professional manner.
• Must be able to communicate clearly in English (written and verbal) with guests and team members in order to safely and effectively perform delivery and customer service responsibilities.

Preferred Qualifications

• Flexibility and open availability between 6am and 8pm is a plus.
• Previous customer service, food service, or delivery experience is preferred but not required.

Duties & Responsibilities

• Deliver orders to guests in a safe, timely, and professional manner using a Chick-fil-A vehicle.
• Make every guest interaction memorable and remarkable by delivering exceptional, accurate, and efficient service while applying the Core 4 and executing our Winning Hearts Every Day Strategy in every interaction.
• Provide excellent hospitality during order handoff, curbside delivery, and all guest-facing interactions.
• Assist with various tasks inside the restaurant between deliveries or when deliveries are slow, including Front Counter/Register, Drinks, Desserts, and Dining Room.
• Communicate clearly and effectively with leaders and team members regarding delivery timing, order issues, guest concerns, and operational needs.
• Maintain cleanliness of your work area, as well as the dining room, parking lot, restrooms, playground, and delivery vehicle as needed.

Education & Experience

• Previous experience in customer service, food service, or delivery driving is preferred but not required.

Salary & Compensation

• $12 - $14/hour + tips, depending on availability, role, and experience
• Free employee meals & discounts
• Closed every Sunday
• Scholarship opportunities available for eligible Team Members
• Advancement opportunities available based on performance and interest