IT Help Desk Specialist — Customer-First Support
Lcbcchurch
LCBC Church is seeking a Help Desk Specialist to be the first point of contact for IT and Production Services (AVL) support. You will triage tickets, communicate clearly, and ensure issues are routed, documented and resolved efficiently, delivering a customer-first experience. This role supports ministry through technology and production, maintains documentation, and collaborates with staff and volunteers while meeting after-hours needs and weekend coverage as required. #J-18808-Ljbffr Lcbcchurch
- Reports to Director of IT Hours Commitment Full‑time hours (40... ...responsibilities and after‑hours support as needed. Objective The Help Desk Specialist serves as the first point of contact for all IT... ...for delivering a high‑quality, customer‑first support experience by...SuggestedFull timeCasual workImmediate startWeekend work
$54k - $80k
...Remote/Hybrid Job Overview The Technical Support Specialist provides technical support to a mix of technical and non-technical customers by diagnosing, troubleshooting, repairing... ...from 8am–5pm CST with meal break for the first 3 months of onboarding. Demonstrate initiative...SuggestedContract workRemote workMonday to FridayShift workWeekend workAfternoon shiftEarly shift$19.5 - $21 per hour
...JOB TITLE: Service Desk Agent LOCATION: Remote... ...high-quality, customer-focused technical support to end users, ensuring... ...provide a full range of IT support services.... ...escalation. Conduct first-line and some second-... ...examples and analogies when helpful. Provide timely...SuggestedHourly payFull timeWork experience placementWork at officeLocal areaRemote workFlexible hours$115k - $130k
...will provide advanced technical support of Public Safety software... ...escalation point for no/low adoption customers. Must have strong knowledge of... ...experience 3+ years of IT support experience Strong written... .... We are proud of our people-first and community-focused culture,...SuggestedWork experience placementRemote work- ...a client in Oklahoma City to hire a customer-focused Help Desk / Desktop Support Specialist for a 6+ month contract . This role is ideal for a hands-on IT support professional who enjoys solving... ...users. Key Responsibilities Provide first-level IT support to end users via...SuggestedContract work
$57.6k - $90.4k
...access market. We partner with customers to provide quality equipment,... ...opportunities and trusted support within the access industry. We... ...skilled Technical Service/Support Specialist will deliver cutting‑edge... ..., we prioritize a people‑first culture and offer various opportunities...Permanent employmentWork at officeWorldwideShift work$41.6k
Position Overview The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level role involves handling incidents, requests, and changes using ITIL best practices, managing tickets in ServiceNow...Hourly payTemporary workWork at officeRemote workRelocation$106.61k - $284.28k
...of something bigger – helping to simplify health care... ...Sr. Manager, Frontline Support Engineering to lead our... ...scaling a high-performing customer and/or technical... ...Qualifications: • Experience in IT, SRE, DevOps, or... ...Competencies: • Customer-first mindset with a passion...Hourly payFull timeTemporary workWork experience placementLocal area$25 - $28 per hour
## IT Field Support TechnicianApplyremote type: In-Officelocations... ...Health, we strive to help individuals, families,... ...a detail-oriented and customer-focused IT Support... ...Responsibilities:*** Provide first- and second-level... ...support or help desk role* Solid understanding...Full timeTemporary workLocal areaRemote work$20 per hour
...Cod Community College is looking for a part-time Technical Support Specialist. The role involves providing technical assistance, oversight... ...ability with PC hardware/software, organizational skills, and be customer service-oriented. The position offers up to 18 hours per...Hourly payPart time- ...Relativity seeks an Application Analyst in Customer Support to provide specialized technical assistance across product verticals. The role requires strong skills in customer service, SQL, and troubleshooting various software and network issues, engaging frequently with...Remote work
$19.12 - $25.88 per hour
...Help Desk Technician I Transform technology into opportunity... ...career in enterprise IT means connecting and... ...to: Provide support via the telephone and/... ...to respond to customer inquiries and resolve... ...submitted by less-experience Specialists. Participates in special...Hourly payPermanent employmentContract workTemporary workFor contractorsFor subcontractorInterim roleImmediate startRemote workWorldwideFlexible hoursWeekend work- ...responsible for providing technical support by working with our... ...calls to the Helpdesk for IT support Create support... ...via phone and e-mail First point of contact to help desk tickets making sure ticket... .... Follow-up and update customer on the status of tickets....For contractorsCasual workWork at officeRemote workRelocationAfternoon shift
$52.9k - $68.69k
...Position Overview The Customer Service Representative provides first-level technical support for users of enterprise IT services in a highly regulated government environment... ...years of experience in IT support, service desk, or help desk roles providing direct end-user...Contract workWork experience placementWork at officeRemote work- ...Job Description The Advanced Technical Support Specialist delivers world‑class, elite‑level support experiences to our largest enterprise customers. In addition to resolving the most critical and complex issues with Cornerstone products, this senior role is entrusted...Local areaRemote work
- .... This position will provide support in our Oklahoma City office.... ...while keeping an attitude of helpfulness. This role serves as a vital... ...required Minimum two years’ customer service experience using ERP... ...experience Benefits: Made available first of month following 60 days...Work at office
- ...Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This... ...quick resolution of user IT issues to minimize downtime... ...end‑users in a Service Desk supported Tier II... ...stakeholders, and technical specialists. This work requires...Contract workLocal areaImmediate startRemote workWorldwideNight shift
- Job Description Provides customer and technical support through analysis and problem solving to facilitate installation, implementation, maintenance, education, and documentation of a variety of technologies. Position Comments Flexability to work any shift Good communication...Shift work
- Navanta, LLC in Oklahoma City is looking for a Support Technical Specialist I to assist end-users with technical issues. This full-time position... ...like diagnosing software, hardware, and network problems for customer support. Candidates should have a basic understanding of...Full timeWork at office
- Cornerstone OnDemand is seeking an Advanced Technical Support Specialist to deliver elite, high-touch support for our largest enterprise customers. You will resolve complex issues, anticipate needs, and act as a trusted advisor while mentoring teammates and maintaining...
$20.26 per hour
Enterprise Service Desk Support Analyst - Enterprise Information Technology as a Service (EITaaS) Contract We are seeking motivated Enterprise... ...tools and technologies, enabling them to deliver exceptional customer support. You will provide frontline technical support, offer...Hourly payFull timeContract workWork at officeMonday to FridayFlexible hoursShift work$54k - $80k
...Type Hybrid/Remote Job Overview The Application Analyst in Customer Support plays a pivotal role atRelativity, offering specialized technical... ...knowledge. On a daily basis, the Technical Support Specialist creates, resolves, and maintains tickets, while working within...Remote workShift workAfternoon shift$41.6k
...technology services provider is seeking a Service Desk Support Analyst for their office in Oklahoma City. This entry-level role focuses on providing first-level technical support and outstanding customer service in enterprise IT environments. Ideal candidates will possess a...Work at office- ...Work - Every decision helps keep aircraft flying and... ...Driven Team & Culture - Supportive, driven colleagues who... ...” and include: service‑first, respectful, amplifiers... ...Analyst will work within the IT operations division and... ...Demonstrate strong customer service attitude and...Permanent employmentFull timeContract workWork experience placementLocal areaFlexible hours
$18.41 per hour
...Science - Technical Support Specialist I Location: Main... ...; respond to help requests; identify... ...users or the help desk; maintain inventory... ...Functions Support IT operations of the... ...printers; provide first-line technical support... ...provide excellent customer service, analyze...Hourly payFull timeMonday to Friday$31 - $36 per hour
...Rinnai is the hottest place to work What does a Technical Support Specialist do at Rinnai? Provide phone support in the service, installation... ...requires flexibility in scheduling based on business and customer support needs. While standard hours are typically maintained...Hourly payTemporary workWork at officeRemote workFlexible hoursShift workAfternoon shift$25.5 - $36.49 per hour
## Senior Travel Support TechnicianApplyremote type: Onsitelocations: Charlestown-MA: Foxborough-MA: West Roxbury-MAtime type: Full... ...track work through the ticketing system • Deliver excellent customer-facing IT support**Qualifications*** High School Diploma or Equivalent...Hourly payFull timeWork experience placementWork at officeRemote workWork from homeRelocationMonday to FridayFlexible hoursShift work- ...We are seeking a highly skilled and motivated AI Technology Support Engineer/Analyst to join our dynamic team. The ideal candidate... ...with cross-functional teams to enhance product performance and customer satisfaction. This position is US Remote telework and US Citizenship...Hourly payContract workLocal areaRemote work
- Job Summary The Senior Technical Support Engineer is responsible for providing advanced technical assistance and troubleshooting for customers, ensuring timely resolution of complex issues and maintaining high levels of customer satisfaction. This role involves diagnosing...Permanent employmentCasual workNight shift
- GovCIO is seeking a Customer Support Analyst to assist VA Data Modernization initiatives. You will streamline onboarding, provisioning, and user support for modern data platforms, helping users with NDS privileges and fast‑track access. This fully remote role within the...Remote job
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