Banking Operations Specialist

Our client, a diversified financial services company, is seeking a Banking Ops Specialist for a 4- month contract role located in Jacksonville, FL. This role is fully onsite. Overview Support day-to-day operations of consumer and commercial banking. Under moderate supervision, perform administrative/transactional banking tasks such as assisting with service transactions, supporting multi-channel inbound referrals, verifying daily proofs and processing payments that sometimes require interpretation or deviation from standard procedures. Key Responsibilities Answers service and referral calls and responds to customer questions and assists with service transactions. Verifies that daily proofs and reconciliations are compliant with corporate accounting and control policies. Validates accuracy of payments, tickets and online entries. Provides solutions to customer, branch or bank inquiries and escalates issues as necessary. Considers multiple resources and records when investigating customer inquiries. Enters transactions into CRT/PC and balances general ledger accounts. Ensures work is properly safeguarded and controlled in accordance with banking policies and procedures. Assists with subject matter expert project as requested. Handle daily unclaimed property research: SOVOS research, escheatment research, due diligence, internal requests, documentation, reporting, and state followups. Working knowledge of state escheatment laws, reporting timelines, due diligence requirements, and remittance processes. Requirements 2+ years of relevant experience in unclaimed property, tax operations, accounting, banking, or compliance related roles Strong Excel experience with reporting and data analysis, including functions such as VLOOKUP. #J-18808-Ljbffr