Behavioral Health Coordinator

Job Description:Job Title: Behavioral Health CoordinatorLocation: Saint Louis, MissouriDepartment: CB Outpatient ServicesEmployment Type: Full TimeJob Summary:Join our compassionate and collaborative team as a Behavioral Health Coordinator, where you will play a key role in supporting the daily operations of an outpatient behavioral health program. This position offers the opportunity to make a meaningful impact by assisting patients, coordinating care, and ensuring efficient clinical and administrative processes. If you are organized, detail‑oriented, and passionate about supporting individuals in their behavioral health journey, this role allows you to contribute to a positive and patient‑focused environment.In this role, you will work closely with patients and providers to support scheduling, documentation, and program operations while maintaining a high level of professionalism, accuracy, and compassion.This position offers…Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no costMileage Reimbursement – Company paid for work-related travelEmployee Discounts – Hotels, Theme Parks & Attractions, College TuitionWorkplace Culture – An environment cultivating employee wellbeing, valuing each individual’s humanity, and promoting a supportive, collaborative workforceAdditional Perks & Benefits – Scroll down to bottom of this post to learn moreKey Responsibilities:Coordinate and manage patient appointment schedulingCollaborate with providers to ensure adherence to treatment protocols and workflowsMaintain and update patient information within the electronic health record (EHR)Prepare and support daily clinical operations and patient flowAssist with organization and setup of materials, instruments, and equipmentProvide compassionate and professional support to patients and their familiesMaintain accurate, confidential, and timely documentationFollow established clinical and office proceduresEnsure a high level of accuracy in all tasks and documentationCommunicate effectively and professionally with patients, staff, and visitorsAssist with administrative and operational tasks as neededPerform other duties as assignedEducation, Experience, and/or Credential Qualifications:High School Diploma or equivalent requiredHealthcare or behavioral health experience preferredMinimum of two (2) years of experience in a customer service or patient-facing role preferredAdditional Qualifications:Strong communication and interpersonal skillsAbility to build rapport with patients and team membersStrong organizational and time‑management skillsAbility to multitask and maintain attention to detailProficiency with computers and ability to learn electronic health record systemsAbility to maintain confidentiality and handle sensitive informationAbility to work effectively in a fast‑paced environmentPhysical RequirementsAbility to exert up to 10 pounds of force occasionallyAbility to perform repetitive hand, finger, and arm movements for typing and documentationAbility to sit for extended periods with occasional walking or standingAbility to meet the physical demands of a sedentary work environmentPosition Perks & Benefits:Paid time off: full-time employees receive an attractive time off package to balance your work and personal lifeEmployee benefits package: full-time employees receive health, dental, vision, retirement, life, & moreTop-notch training: initial, ongoing, comprehensive, and supportiveCareer mobility: advancement opportunities/promoting from withinWelcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happinessBrightli is on a Mission:A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.We are an Equal Employment Opportunity Employer.Places for People is a Smoke and Tobacco Free Workplace. #J-18808-Ljbffr