Sales Lead

Subdued is a fashion brand built around personal style and self-expression. At our Lincoln Rd store, we aim to make shopping feel welcoming and inspiring, with a team that helps customers find pieces they’re excited to wear. We’re looking for a Lead who brings that same energy to the floor and helps the team deliver a great experience every day.

Job Overview

We are seeking an energetic and motivated Sales Lead to drive our retail sales team toward success! In this dynamic role, you will be the key driver of sales performance, customer satisfaction, and team development. Your leadership will inspire a high-performing environment where exceptional service and operational excellence thrive. As a Sales Lead, you will oversee daily store operations, manage inventory, and ensure that sales goals are consistently met or exceeded. This position offers an exciting opportunity for a proactive individual passionate about retail management and customer engagement to make a significant impact.

What you’ll do

Lead daily floor operations and keep the store ready for customers.

Coach team members on service, styling, and product knowledge.

Help meet sales goals by tracking results and identifying opportunities.

Support opening and closing procedures, cash handling, and stock management.

Maintain visual merchandising standards and help launch new collections.

Resolve customer concerns with care and good judgment.

Communicate team feedback and store needs to management.

What we’re looking for

Retail experience, including experience guiding or supervising a team.

A strong sense of style and enthusiasm for the Subdued brand.

Confidence giving feedback, setting priorities, and leading by example.

Comfortable working in a fast paced store environment.

Availability for weekends and peak retail periods.