Senior/Staff Software Engineer - Site Reliability & Infrastructure

General Intuition Job PostingGeneral Intuition is the frontier lab for acting in space and time. We build large action models and world models that can perceive, predict, and act across virtual and physical environments. General Intuition builds on the strength of Medal, the world's largest and fastest-growing platform for gaming clips, where millions of gamers capture, share, and discover new games every year. We've raised over $650M from Khosla, GC, Valor, and Point72 since October 2025, and recently closed our latest round at a $6.2B valuation.The RoleMedal's infrastructure handles billions of clips, video ingestion pipelines, and social features at a massive scale most engineers never get to touch. The work centers on reliability, incident response, scaling, and making sure our infrastructure keeps up with our growth. You'll own the on-call rotation, drive postmortems, and work directly with engineering teams to meet their infra needs. The right person probably came through startups and scale-ups and has been in the room when things broke at 2am, has scaled databases under pressure.What We're Looking ForInfrastructure-as-code: Strong fluency in Terraform, with real experience owning infrastructure-as-code at scaleElastic search depth: Hands-on experience running ES for user-facing features, not just as a log sinkGCP depth: Kubernetes, VPC, IAM, Cloud Logging, and the managed services ecosystemDatabase scaling: Deep, hands-on experience scaling and sharding relational databases (MySQL, Postgres) in productionIncident response instincts: You can work a P0 calmly, communicate clearly under pressure, and run a postmortem that prevents recurrenceCI/CD: You've worked with GitHub Actions in a production environmentCommunication (crucial!): You flag issues clearly and rapidly during incidents and lead/write actionable postmortemsExperience at startups: You are comfortable in an environment of rapid growth where scaling up is a priorityGreat judgment: You know the difference between a durable, sustainable fix and a patch that buys you a weekOur StackElectron, React, Redux, Styled Components & other modern web-based technologiesC# and C++ for native Windows recording & moreSwift for iOS, Kotlin for AndroidJava, Redis, RabbitMQ, Kubernetes for backendTerraform, Salt, GitHub Actions, CircleCI for IaC and CI/CD