Full-time Package Room Attendant | Bellevue Towers

Full-Time Package Room Attendant | Bellevue Towers

If you enjoy logistics and delivering quality customer service, then we have the role for you! The package room attendant handles the key functions of package receiving and delivery and concierge desk support. As a package room attendant, you will be creating a smooth experience for residents to receive their packages directly to their doorstep!

Let's start off with the most important part - what's in it for you:

The Perks

• Hourly Pay Range: $22.00 - $23.00 / hr DOE
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• "Columbia Cares" Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to You:

"People never forget how you made them feel." Maya Angelou's famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other's backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What Success Looks Like:

Your Impact

• Receives all packages for the community and labels them accordingly
• Delivers packages to Residents on regular basis in accordance with community procedures and guidelines
• Establishes professional familiarity of personal preferences, likes and dislikes of residents and guests
• Answers the telephone in a pleasant and professional manner
• Maintains up to date information of events, both current and future, occurring in region
• Coordinates requests, comments and reservations through property intranet service
• Communicates key updates and information to team members and management in a timely manner
• Ensures proper building safety and security measures are followed at all times
• Carefully documents the details of shift through logs and other reports for continuity
• Maintains a close working relationship with local police and alarm monitoring services
• Ensures unwelcomed visitors and solicitors do not enter private residences or common areas
• Manages permissions to enter, contractor and vendor logistics and resident visitors and guests through building intranet
• Maintains a clean, neat, organized and orderly offices and desks at all times
• Responds to all resident and guest's requests in an expeditious, courteous and professional manner
• Responds to all emails within 24 hours
• Exhibits and supports CHI Values and code of conduct at all times

What You Bring

• High School diploma and 1-2 years related experience
• Previous experience in customer service roles strongly preferred
• The ability to read, write, and speak English fluently is required to read, analyze and comprehend simple instruction, short correspondence, and memos
• Proficiency in Microsoft Office applications, especially Word and Excel is preferred

Don't meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

Where you'll work: Overlooking Downtown Bellevue at 43 stories tall, Bellevue Towers is made up of two high-rises that accommodate 539 units. As the largest LEED Gold Certified residential structure in the Pacific Northwest, this luxury residence offers a wide range of spacious floor plans from studio units to lavish penthouses. Located at the corner of 4th and 106th, these towers are walking distance to Bellevue Square, Bellevue Arts Museum and Downtown Park. With a concierge professional in each building, Bellevue Towers elevates the standard of elegance.

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect

Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.