DMV - Examiner I Driver License - Carrboro

Agency Dept of Transportation Division Job Classification Title Driver License Examiner I (S) Position Number Grade NC03 About Us It’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation. Description of Work Work in this class involves testing and evaluation of applicants for motor vehicle driver licenses or identification cards. Work includes determining the type of license or identification card to issue to applicants based on the authenticity and type of residency documentation presented by applicants. Work also includes administering the required tests for the type of license being sought by the applicant, and determining the competence of the applicant to operate a motor vehicle on the public streets and highways. Employees perform all necessary tasks associated with the issuance of licenses to approved applicants such as: verifying identity and eligibility of applicant for licensure, collecting required fees and preparing receipts, securing digitized facial images for inclusion in state/national databases, and preparing Temporary Driving Certificates (TDC). In addition, employees question and enroll applicants in adjunct service programs (such as the organ donor program and voter registration) as well as capture court-ordered information including but not limited to information related to child support violations and the sex offender registry). Knowledge Skills and Abilities/Management Preferences Demonstrated ability explaining policy, procedure and/or laws; proficiency with Microsoft applications or mainframe databases and skill in retrieving and entering data within a computerized database or system. Working knowledge of evaluation of information or documents and making determinations based on that evaluation. Experience completing and/or maintaining records and reports. Experience with collection and disbursement of cash, including knowledge of banking processes. Ability to maintain sufficient and acceptable security clearances. Ability to give clear testing instructions to applicants and to exercise discretion, diplomacy, and tact in the performance of tasks. Ability to render courteous and professional services to persons of all socio-economic levels and ethnic backgrounds. Ability to gather and summarize data for reports. Must be able to administer the N.C. Commercial Driver License (CDL) skills test. Based on location, may be required to operate a mobile unit. Minimum Education and Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. High school or General Educational Development (GED) diploma and the demonstrated possession of knowledge, skills, and abilities gained through at least two years of clerical, administrative, or paraprofessional experience involving the resolution of varied public contact situations which include interviewing and/or explaining information in considerable detail; or an equivalent combination of education and experience. Necessary Special Qualification Possession of a N.C. Commercial Driver’s License. Must have a valid N.C. Driver License with no suspensions or revocations within the past 10 years in any state for any motor vehicle related offense and no more than 5 active points. The position is consider covered under the REAL ID Act. Therefore EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter Recruiter: Robin R Scott Email: View email address on click.appcast.io North Carolina State Government is one of the state’s largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services. Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more. State Application Resources/Frequently Asked Questions Valuing Education and Experience The State of North Carolina values the knowledge and experience of our jobseekers and current state employees. Approximately 91 percent of state job classifications allow experience to be substituted for education or do not require a post-secondary degree. Learn more about how you may qualify for a position through education or directly related experience, or a combination of both, with the Education and Experience Equivalency Guide. All job postings close at 11:59pm the night before the End Date on the posting. #J-18808-Ljbffr North Carolina Association of Official Court Reporters