Solutions Engineer

Solutions Engineer

Join Team Cisco! We are looking for an outstanding Solutions Engineer to join our mission to "Serve Those Who Serve" – public sector customers in New York State and specifically our local government and higher education customers. Together, we drive business outcomes that exceed customer expectations, foster strategic relationships, and create a culture of learning and technical excellence.

Your Impact

As a Solutions Engineer, you will play a critical role as a technical pre-sales engineer for a subset of our customers. This role offers a unique opportunity to engage deeply with our customers. You will collaborate with Account Executives, integrated team members, partners, and the business entities of Cisco to deliver exceptional business outcomes.

· Lead, participate, and deliver high-impact customer presentations, demonstrations, and proof-of-concepts.

· Support Cisco, partner, and customer engagements at events such as Tech Days, Executive Briefings, and other local events.

· Build executive relationships and champions within accounts through trust, business acumen, and technical strategies.

· Build and maintain technical excellence across the Cisco portfolio.

· Ensure Cisco solutions are tied to customer strategies and goals.

· Partner with Services Account Executives to drive full lifecycle adoption of our solutions and position our CX offerings.

· Influence the future of our portfolio by participating in advisory boards and tiger teams, as well as providing customer feedback.

· Champion a culture of learning and coaching while continuously investing in your personal professional development.

Minimum Qualifications

· 5+ years of industry experience and experience as a pre-sales solutions engineer.

· CCNA-level experience with the ability to achieve the CCNP Enterprise certification within 12 months of joining Cisco.

· Hands-on experience with Cisco technologies such as Networking, Security, Collaboration, Data Center & Cloud, and Observability.

· Excellent presentation skills.

· Ability to travel to customer locations for meetings and presentations.

Preferred Qualifications

· CCNP or CCIE certification or equivalent.

· Experience presenting complex technical solutions to both technical and non-technical audiences, including CxO-level executives.

· Strong problem solving and troubleshooting skills.

· Experience with AI for solving problems.

· Knowledge of the Cisco partner ecosystem.

· Competitive knowledge of the IT industry.

· A track record of consultative selling.

· Experience in IT Architecture or Operations.