IT Support Analyst

Job Description Job Description Network Provisioning Technician opportunity in Whitehall, OH supporting a federal telecommunications environment. This is an excellent opportunity for someone with IT experience who enjoys customer interaction, service coordination, and telecommunications provisioning. Key Responsibilities: Serve as the initial point of contact for customer service requests Enter and manage telecommunications requests within a proprietary system Track service orders through completion Work directly with customers to clarify requirements and resolve incomplete requests Provide exceptional customer service throughout the provisioning process Requirements: 2+ years of IT experience Active Secret Clearance Preferred: Associate's Degree Position Details: Location: Whitehall, OH Employment Type: 6-month contract to hire #J-18808-Ljbffr Insight Global