Resident Concierge - 2nd shift

We live this each day by designing, building, managing and maintaining one-of-a-kind residences. Whether it’s the talent within our communities or the expertise across our property operations teams, we work together to make extraordinary happen for our clients, residents and fellow team members.
Our people are dedicated to delivering exceptional experiences to everyone we serve including each other. This shared purpose drives us to excel in every role and fosters a welcoming, inclusive workplace where teamwork thrives. As the Weekend Evening Concierge (Resident Concierge), you’re the first person prospects and residents meet when they come home. You take ownership and pride in creating stellar first impressions and building ongoing positive relationships. Your natural ability to strike up a conversation and make people feel “at home” is what enables you to excel. That’s why you know the names and favorite things of all of your customers (including the four-legged ones).
As a Weekend Evening Concierge, your primary responsibilities include:
The schedule for this role is Saturday & Sunday, 11A-8P
Solving problems and providing timely assistance to residents and prospects with care
Event planning - executing meaningful events and activities that engage residents and foster a sense of community
Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community
Encouraging happy customers to share the love by writing reviews on social networking sites
Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
Working weekends or evenings depending on the shift
2+ years’ experience in a hospitality, retail, travel or hotel environment
Competent with various software, apps and computer programs
An eye for detail and a knack for anticipating a customer’s needs
A customer-focused mentality
Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)
This position is eligible for additional bonus opportunities.
you are becoming part of a community that cares about your overall well-being and professional growth. We recognize that our team members are the core of our business, and we are committed to taking care of them so they can deliver outstanding experiences to our residents. In addition to an award-winning culture, our benefits take into consideration everything from career development, retirement, family matters and health and wellness.
We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.
We provide 20 days of paid time off plus holidays.
Retirement planning. Tuition reimbursement. Plus, many other programs to support career development and growth.
Bozzuto uses AI-enabled tools to enhance candidate sourcing in the recruitment process by helping identify qualified candidates for open positions.