Patient Care Coordinator

Front Office Team Member

It all starts with YOU! You are the first person our patients interact with and the last person they see when they leave.

We are expanding our front office team and seeking an enthusiastic, patient-focused, positive, individual to join our team. Our commitment to provide Uncommon Care to our patients starts with our front office team, making this role invaluable. In this role you will be the first point of contact for our patients greeting them and completing the check in process and completing their visit at our offices.

Job responsibilities include:

• Provide a warm and inviting environment for our patients
• Greet patients with a welcoming, friendly attitude and assist them during the registration process and check out process
• Provide scheduling for future appointments in an efficient, positive manner
• Schedule appointments in person and over the phone utilizing an electronic system
• Professionally answer incoming calls from patients, assisting with scheduling appointments, taking messages, and providing office information
• Work with and maintain confidential data in a professional manner
• Collect payments from patients
• Review and update patient demographic and insurance information
• Work collaboratively with full Bedford Commons OBGYN care team to provide the best possible care to our patients
• Available full time Monday through Friday during our hours of operation

Qualifications: High school diploma or GED preferred. Prior medical office, scheduling, customer service, experience preferred. Ability to use computers, ability to learn medical terminology, basic math, have better than average attendance, ability to read and type in English.

Work Week: Monday – Friday, office hours are 7:00 am-4:00 pm or 7:30 am to 4:30 pm. Begin and end times may flex based on schedule and location.

Job Location: Offices in Bedford, Londonderry, Windham and Derry, NH – person hired for position will potentially rotate to other offices during and after training.

Pay: starting at $18.50 per hour. Rate will vary based on skills, experience, and/or qualifications

Benefits:

1. Dental Insurance
2. Vision Insurance
3. Health Insurance
4. Generous Earned time
5. Alfac and Colonial products
6. Paid Holidays
7. Employee Discount
8. 401(K) Profit Sharing
9. Flexible Spending Account
10. Health Reimbursement Account
11. Life Insurance
12. Professional Development Assistance
13. Referral Program