Clinical Pharmacist

Clinical Pharmacist

The Clinical Pharmacist serves as the clinical and product knowledge hub for the sales organization. This role does not carry direct account ownership; instead, it functions as a strategic partner to the field sales team — ensuring Tier 1 and Tier 2 clinic accounts receive the clinical depth, product education, and engagement needed to remain active and drive consistent growth. Equally important, this individual is deeply embedded in the clinical community — attending industry events, building relationships with key opinion leaders, and feeding market intelligence back to leadership to inform product roadmap decisions, competitive strategy, and growth opportunities.

Key Responsibilities

• Clinical & Product Support for the Sales Team Serve as the primary clinical resource for account executives managing Tier 1 and Tier 2 clinic accounts. Provide in-depth product education, clinical evidence, and protocol guidance to equip sales reps for complex customer conversations. Join sales calls, virtual demos, and on-site visits when clinical expertise is needed to advance or retain an account. Develop and maintain internal sales tools including clinical FAQs and product comparison materials. Support new sales rep onboarding by leading clinical and product knowledge training.
• Tier 1 & Tier 2 Account Health Collaborate with account-owning sales reps to monitor engagement levels, identify usage gaps, and develop action plans to keep key accounts active and growing. Partner on QBRs, check-in calls, and clinical education sessions for existing clinic customers. Identify upsell and cross-sell opportunities within active accounts and communicate them to the owning rep. Flag at-risk accounts early based on clinical engagement signals and support retention efforts alongside the sales team.
• Industry Presence & Market Intelligence Maintain an active presence in the clinical community by attending industry conferences, trade shows, webinars, and professional association events. Build and nurture relationships with clinicians, KOLs (Key Opinion Leaders), practice managers, and clinical educators across the market. Proactively gather and communicate competitive intelligence to sales leadership and product teams, including: Competitor product updates, pricing shifts, and messaging strategies Emerging clinical protocols or treatment trends Unmet needs and pain points expressed by practitioners Provide structured market feedback to leadership on a regular cadence (weekly/monthly), contributing insights that inform product roadmap prioritization and differentiation strategy. Identify white space opportunities and emerging clinic segments for the sales team to pursue.
• Clinic Pipeline Development Proactively identify and engage prospective clinics that represent strong acquisition opportunities for the sales organization. Build early-stage relationships with clinic decision-makers, generating qualified leads and warm introductions for account-owning reps to close. Attend clinical events and professional networks specifically to uncover new clinic prospects aligned with our target profile.

Measures of Success

• Tier 1 & Tier 2 account retention and revenue growth (in partnership with owning reps)
• Quality and frequency of market intelligence reports delivered to leadership
• Number of qualified new clinic leads generated and passed to the sales team
• Number of Tier 1 & Tier 2 deals influenced or advanced through direct clinical support engagement
• Conference and industry event participation coverage
• Contribution to product roadmap decisions as tracked by leadership feedback

Qualifications

• Required Clinical background or equivalent experience in a relevant healthcare or medical device field
• Demonstrated ability to translate complex clinical information into clear, compelling narratives for sales and customer audiences
• Strong relationship-building skills; comfortable networking with clinicians, practice owners, and industry stakeholders
• Collaborative mindset and self-starter — thrives in a support role, not dependent on account ownership for motivation
• Excellent written and verbal communication; ability to produce clear internal reports and briefings

Preferred

• Prior experience in medical sales, clinical education, or compounding
• Familiarity with CRM tools (Zoho, Salesforce, etc) for logging activities and tracking leads
• Established network within the target clinical community
• Experience attending and presenting at industry conferences or trade shows