Property Manager

The purpose of this job description is to communicate responsibilities and duties associated with the position of PROPERTY MANAGER. While the following information should be considered a comprehensive description of this position, it should be noted that some responsibilities and duties may not be specifically addressed. Every person is expected to perform any reasonable task or request that is consistent with fulfilling company objectives. It is imperative that you review these duties, skills and physical requirements closely and that you understand by signing the Job Description Acknowledgement, you are verifying that you can perform all the duties, have the skills and possess the physical abilities that are necessary to perform the job as described. JOB SUMMARY: The PROPERTY MANAGER is responsible for managing operations and maximizing financial value of an assigned apartment community. This position oversees personnel, collections, community maintenance, contracted services, capital improvements, administration, reporting, community and employee safety, and legal compliance. This includes achieving the financial and operational goals. The PROPERTY MANAGER leads on-site staff to ensure a sufficient flow of revenue by maintaining each apartment unit and the property grounds at a functional and high aesthetic level and controlling expenses. DUTIES AND RESPONSIBILITIES Leadership Supervises all on-site staff, including hiring, training, supervision, and corrective measures. Determines productivity standards of each staff member and communicates these standards with the goal of maximizing property performance and individual success; evaluates performance of these standards for individual staff members and makes resulting compensation decisions. Provides professional and positive leadership to team members. Resolves resident issues or delegates them to staff members to resolve. Performs the tasks of subordinate associates as needed, including making units ready for leasing. Meets with Regional Supervisor, VP’s and Regional Maintenance, Landscape, for advice, assistance, and direction in community improvements. Meets with staff individually and in group meetings to communicate information and company news, to ensure that directives and goals are mutually understood, and to receive feedback and discussion; tracks individual performance by monitoring common standards. Receives training as needed for job-related topics. Assures that associates follow policies and safety rules; complies with policies for reporting incidents. FINANCIAL Establishes and monitors the property budget on a daily basis in accordance with established goals; keeps expenses in line with the budget. Works to achieve maximum performance based upon annual goals to increase revenue and other income. Ensures that all rents, and other fees and ancillary revenues are collected and deposited. Submits bills to be paid timely. Prepares reports as required. Purchases necessary equipment and supplies for the community. MAINTAINS COMMUNITY Interacts closely with the Resident Manger to coordinate requests for maintenance from residents, advising on the market ready apartments status needed to meet the leasing efforts. Works closely with the service team to manage property maintenance programs including promptly and courteously responses to resident requests for maintenance, providing an adequate supply of market ready apartments to meet the leasing efforts, and ensuring property appearance meets or exceeds site standards. Inspects the community regularly to determine the quality of the physical property, and to assess and identify needs. Inspects maintenance repairs and available units for readiness. May inspect recently vacated units to assess needed repairs and replacement. Monitors, inspects, and assesses the community landscape and other physical entities to identify and control or eliminate potential safety hazard and concerns and to ensure quality aesthetics in exterior parts of the community. GENERAL Conduct all business in accordance with Company Policies and Procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act and all other laws pertaining to apartments. Performs any additional duties assigned by Regional Supervisor. #J-18808-Ljbffr HOUSTON APARTMENT FOUNDATION