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Remote Tech Support Specialist

The Helmsman Group

The Helmsman Group LLC is seeking a Customer Service Representative – Technical Support to deliver high-quality technical assistance across products, apps, devices, and accounts. You will combine strong customer service with practical troubleshooting, document interactions, and ensure timely resolution of issues. Responsibilities include multi-channel support, diagnosing issues, guiding users through steps, and escalating complex problems.

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Vacancy posted 4 days ago
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