Apartment Assistant Manager

Assistant Property Manager - Indian Creek ApartmentsStarting Pay: $24.00 Per Hour - Full-Time (40 Hours Weekly)Indian Creek Apartments3910 Old Denton RoadCarrollton, TX 75007Build Your Property Management Career with LUMA ResidentialAre you an experienced multifamily professional who knows how to balance resident service, collections, accounting, leasing, and day-to-day property operations?LUMA Residential is looking for an organized, dependable, and results-driven Assistant Property Manager to join the team at Indian Creek Apartments in Carrollton, Texas.This is an important leadership role within the community. You will work closely with the Property Manager to keep operations running smoothly, support the onsite team, build strong resident relationships, and help drive the financial and operational performance of the property.If you are ready to take greater ownership of community operations and continue building your career in property management, we would love to learn more about you.What You'll DoAs the Assistant Property Manager, you will be a key partner to the Property Manager and onsite team. Your responsibilities will include:Own the Collections Process: Monitor resident accounts, communicate regarding outstanding balances, follow established collection procedures, and work toward maintaining delinquency below company goals.Manage Property Accounting: Process rent payments, daily deposits, account adjustments, resident ledgers, and other property accounting responsibilities accurately and timely.Support Month-End Operations: Assist with reporting, reconciliations, documentation, and month-end closeout responsibilities.Deliver Exceptional Resident Service: Build positive resident relationships, respond professionally to questions and concerns, and help create a community residents are proud to call home.Support Leasing Success: Assist with leasing, renewals, resident retention, marketing efforts, and occupancy goals as needed.Partner with the Property Manager: Help coordinate daily property operations and ensure company policies, procedures, and standards are consistently followed.Step Into Leadership: Provide support and direction to the onsite team and confidently assist with property operations when the Property Manager is unavailable.Maintain Accurate Records: Ensure resident files, notices, documentation, and property records are complete, accurate, and compliant.Create Raving Fans: Provide a level of service that turns residents, prospects, vendors, and team members into advocates for the community and LUMA Residential.What We're Looking ForWe are looking for someone who understands that a successful Assistant Property Manager is more than an administrative role. You are a problem-solver, communicator, financial partner, resident advocate, and leader.Our ideal candidate will have:At least one year of continuous multifamily property management experience as Assistant ManagerPrevious experience with collections, delinquency management, resident accounts, and property accountingLeasing and resident relations experienceKnowledge of Fair Housing requirements and multifamily housing practicesStrong organizational skills with excellent attention to detailAbility to communicate professionally and confidently with residents, prospects, vendors, and team membersAbility to prioritize responsibilities in a fast-paced property management environmentExperience with property management software; Yardi experience is preferredProficiency with Microsoft Word, Excel, Outlook, and other business technologyHigh school diploma or equivalentValid driver's license and active automobile liability insurance in the employee's nameAvailability to work the schedule necessary to support community operationsWhy LUMA Residential?At LUMA Residential, we believe exceptional communities begin with exceptional people.We are a tech-forward property management company committed to innovation, professional development, and creating an Edge at Every Stage of the Employee, Resident, Investor, and Property Life Cycle.We invest in our team members and provide opportunities to build skills, grow professionally, and create a long-term career in multifamily property management.Qualified team members have access to a competitive benefits package that includes:Medical, dental, and vision coverageHealth Reimbursement Arrangement (HRA)401(k) participation after six months of employment with company match and immediate vesting once eligiblePaid vacation and holidaysCompany-paid leave and additional paid time awayEmployee Assistance ProgramProfessional development and education opportunitiesEmployee apartment rent discountPet insuranceOpportunities for career advancement within LUMA ResidentialReady for Your Next Step?If you have multifamily experience and are ready to take on a role where your organization, financial skills, resident service, and leadership can make a difference every day, we want to hear from you.Bring your experience. Bring your ideas. Bring your commitment to great service.Apply today to join LUMA Residential as the Assistant Property Manager at Indian Creek Apartments in Carrollton!Expected hours: 40.0 per weekBenefits:* 401(k)* 401(k) matching* Dental insurance* Employee assistance program* Employee discount* Flexible spending account* Health insurance* Health savings account* Life insurance* Paid time off* Professional development assistance* Referral program* Retirement plan* Tuition reimbursement* Vision insuranceWork Location: In person #J-18808-Ljbffr LUMA Residential Inc.