Quality Operations Supervisor

Quality Assurance SpecialistOur team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.Shift Hours: Monday-Friday 7am-3:30pm/8am-4:30pmLocation: This position is located onsite at our facility in Brooks, KY. There is no option for remote or hybrid work.Under general supervision of the Quality Manager, implements and maintains quality assurance/control efforts at the Cencora Specialty Group distribution centers. This role has responsibility for ensuring compliance with appropriate quality, regulatory and validation guidelines.Responsibilities:Support front line operations supervisors in determining root causes by teaching/facilitating the use of various root cause methods. Monitors distribution center supplier qualityIssue CARs as necessary and work through appropriate channels in both organizations to correct issues. Ensures distribution center equipment used for GMP processes is compliant with SOPs such as calibration, validation and change controlParticipate in the evaluation of temperature controlled shipping containers. Provides guidance to operations staff for quality related matters such as relabeling Supervise one, up to three associates Develop and analyze reports for quality indicators of DC support functions such as process audits, client audit results, title product returns, complaints and deviationsMaintains effective working relationships with internal customers, and customer quality and regulatory organizations Host and gather supporting documents during client auditsResponsible for implementing continuous improvement efforts Must be willing to work extended hours, as needed, in order to meet productivity goalsMust be able to be on call for temperature excursions and/or quality related emergenciesPerforms related duties as assignedEducation:Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year degree programNormally requires a minimum of four (4) years directly related and progressively responsible experience.Skills and Abilities:Good analytical, conceptual and problem solving skills to evaluate business problems and apply knowledge to identify appropriate solutionsAbility to communicate effectively both orally and in writing; good group presentation skillsStrong organizational skillsAttention to detailGood interpersonal skillsGood relationship building skillsGood leadership skillsExcellent analytical, statistical and mathematical skillsProblem solving; Ability to resolve issues effectively and efficientlyKnowledge of computers to operate effectively with Microsoft Office Suite of applicationsWorking knowledge of warehouse operations and automated warehouse operating systemsWorking knowledge of regulatory compliance mattersAbility to train, motivate and direct the work of othersStrong decision making skills